Amber Grimes
Cusseta,GA
Summary
Highly-motivated professional with a proactive attitude and a commitment to meeting organizational objectives. Possesses excellent leadership, communication, and problem-solving skills. Adept at working effectively unsupervised and quickly mastering new skills and concepts.
Overview
6
6
years of professional experience
Work History
Training Manager
USAF-Band
Bellevue, NE
05.2019 - 11.2021
- Managed budgeting process for training programs within the organization.
- Evaluated instructor performance during classes and provided feedback as needed.
- Identified areas of improvement in existing training methods and procedures.
- Monitored progress of trainees through feedback from managers and supervisors.
- Conducted assessments to determine skill gaps of existing personnel.
- Researched emerging trends in corporate learning solutions and technologies.
- Developed training materials, including manuals, guides and handouts.
- Implemented systems for tracking employee certifications and qualifications across departments.
- Organized and coordinated training sessions for new employees.
- Maintained records of employee participation in all training activities.
- Collaborated with subject matter experts to develop relevant content.
- Maintained up-to-date records of employee training activities within the organization's database system.
- Developed testing and evaluation procedures to drive effective outcomes.
- Approved new training techniques and suggested enhancements to optimize existing training programs.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Maintained comprehensive database to track training, certifications and qualifications.
- Implemented training improvements to achieve desired results.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Designed training schedules for new and existing employees.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Led training classes and recorded instruction for later use.
Operations Coordinator/Manager of Operations
USAF-Band
Mons, Belgium
07.2015 - 04.2019
- Coordinated daily operations activities and assigned tasks to staff members.
- Prepared budgets based on projected costs associated with operations.
- Evaluated and improved existing operational systems and procedures.
- Maintained accurate records of all operational activities.
- Ensured compliance with organizational policies, regulations, and standards.
- Created documentation outlining operating instructions for staff members.
- Developed relationships and partnerships with business leaders.
- Trained, mentored and motivated employees to maximize team productivity.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Planned and coordinated logistics for large-scale events or conferences.
- Implemented systems for tracking operational performance metrics.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
Education
MBA -
University of Maryland - College Park
College Park, MD12-2022
Associate of Arts - Music
Community College of The Air Force
Montgomery, AL06-2010
Associate of Science - Logistics Management
Community College of The Air Force
Montgomery, AL06-2000
Skills
- Strategic thinker
- Leadership
- Training and Development
- Product Development
- Verbal and written communication
- Program Management
- Project Management
- Course Development
- Problem Solving
- Strong organizational skills
- Communicator
Timeline
Training Manager
USAF-Band
05.2019 - 11.2021
Operations Coordinator/Manager of Operations
USAF-Band
07.2015 - 04.2019
MBA -
University of Maryland - College Park
Associate of Arts - Music
Community College of The Air Force
Associate of Science - Logistics Management
Community College of The Air Force
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