Amber Haack
Cross Plains,WI
Summary
Dedicated Grocery Supervisor with expertise in operations supervision, team scheduling, and customer relationship management. Proven ability to enhance service quality and streamline processes for improved customer satisfaction.
Overview
5
5
years of professional experience
Work History
Grocery Supervisor
Piggly Wiggly Grocery
Cross Plains, WI
10.2022 - Current
- Supervised daily operations, ensuring compliance with safety and health regulations.
- Trained and mentored staff on best practices in customer service and product handling.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Resolved customer inquiries and complaints, enhancing overall shopping experience satisfaction.
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
Christmas Team Member
Enchanted Valley Acres
Cross Plains, WI
09.2021 - Current
- Assisted in setup and decoration of holiday displays to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory of seasonal merchandise, ensuring stock levels met demand throughout the holiday season.
- Collaborated with team members to execute promotional events, boosting visitor engagement and sales.
- Streamlined checkout process, reducing wait times and improving overall efficiency during peak hours.
- Led efforts to maintain cleanliness and organization of sales floor, contributing to positive shopping environment.
- Developed strategies for effective team communication, enhancing collaboration among diverse staff members.
- Ensured accurate transactions by handling cash registers and processing payments efficiently.
Swim Instructor
Madison Schools And Community Recreation
Madison, WI
05.2025 - 07.2025
- Instructed swimming techniques to diverse age groups, ensuring safety and engagement.
- Developed individualized lesson plans based on student skill levels and goals.
- Monitored student progress, providing constructive feedback to enhance performance.
- Conducted safety drills and ensured compliance with aquatic facility regulations.
- Collaborated with team members to create a positive learning environment for students.
- Assisted in maintaining cleanliness and organization of the pool area and equipment.
- Taught daily swim instruction to students varying in ages and skill levels.
Education
High School Diploma -
Middleton High School
Middleton, WISkills
- Workplace cleanliness
- Store operations
- Employee training
- Staff training
- Operations supervision
- Performance evaluation
- Customer complaint resolution
- Team scheduling
- Customer relationship management
Timeline
Swim Instructor
Madison Schools And Community Recreation
05.2025 - 07.2025
Grocery Supervisor
Piggly Wiggly Grocery
10.2022 - Current
Christmas Team Member
Enchanted Valley Acres
09.2021 - Current
High School Diploma -
Middleton High School