Amber Haines

• Administered comprehensive patient assessments to develop individualized care plans.
• Collaborated with interdisciplinary teams to enhance treatment strategies and patient outcomes.
• Mentored junior nursing staff on best practices in behavioral health care techniques.
• Implemented evidence-based protocols to improve patient safety and therapeutic effectiveness.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate unit admission.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

• Oversaw delivery of care for patients on Intermediate Care Unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, technicians and unit clerks.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Provided direct patient care, stabilized patients and determined next course of action.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
• Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Worked with interdisciplinary healthcare team to develop, implement and manage care plans, ensuring inclusion of patients' individual needs.
• Advocated for and strived to protect health, safety and rights of patient.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Monitored patient reactions after administering medications and IV therapies.

• Led successful team comprised of RNs, and CNAs.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Provided direct patient care, stabilized patients and determined next course of action.
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

• Assessed patients, determined needs and managed care.
• Provide ongoing case management to all patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
• Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
• Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
• Sought opportunities to improve patient care, outcomes and nursing staff performance.

• Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
• Engaged and educated clients on appropriate behaviors and essential social interaction.
• Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
• Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
• Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
• Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
• Guided and educated patients and caregivers on diagnoses, disease management, preventative measures, medication use and self-care to foster consistency in care administration.
• Assessed and treated draining of wounds.
• Provided treatment and care for patients with ostomies.
• Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
• Provided treatment and care for patient on Ventilator and with tracheostomy.

Medical Surgical Nurse 12/2013-03/2016

• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Provided direct patient care, stabilized patients and determined next course of action.
• Observed and reported patient condition, progress and medication side effects to accurately document updates.
• Collected blood, and other laboratory specimens and prepared for lab testing.

Float Pool Registered Nurse 03/2016-09/2017

• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
• Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.

House Supervisor PRN 09/2017-07/2020

• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
• Monitored patient reactions after administering medications and IV therapies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.