Hiking
Amber Hall
Mount Washington,KY
Summary
Dynamic Certified Occupational Therapy Assistant and Salon Owner with a proven track record at Amedisys Home Health and Salon 538. Demonstrates exceptional leadership and communication, enhancing team collaboration and client satisfaction. Skilled in business management and adept at fostering patient and clients trust, achieving notable outcomes . Expert in adapting to diverse patient needs and streamlining operations for efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
15
15
years of professional experience
Work History
Certified Occupational Therapy Assistant
Amedisys Home Health
05.2021 - Current
- Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.
- Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
- Built rapport with patients and families, fostering trust with open communication for optimal therapy outcomes.
- Advocated for patient needs with insurance companies, facilitating approval for necessary therapy services.
- Managed approximately 30 incoming calls and emails per day from patient’s, doctors office, VA and clinicians.
Salon Owner/Operator
Salon 538
08.2012 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Managed approximately 30 incoming calls, per day from customers and sales representative
Certified Occupational Therapy Assistant
The Forum at Brookside
02.2017 - 05.2021
- Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.
- Built rapport with patients and families, fostering trust and open communication for optimal therapy outcomes.
- Supported patients during transitions from hospitalization to outpatient or home-based rehabilitation settings.
- Trained new Certified Occupational Therapy Assistants, resulting in improved team performance and productivity.
Certified Occupational Therapy Assistant
Oaklawn Health and Rehab
01.2010 - 05.2017
- Implemented evidence-based practices into daily clinical work, staying abreast of current research and trends in field.
- Participated in continuous professional development to stay current on best practices and maintain high-quality patient care standards.
- Enhanced patient recovery through development and implementation of therapeutic interventions.
- Supported patients during transitions from hospitalization to outpatient or home-based rehabilitation settings.
- Provided adaptive equipment recommendations based on individual patient needs, enhancing daily living skills.
- Advocated for patient needs with insurance companies, facilitating approval for necessary therapy services.
Education
Associate of Science - Occupational Therapy Assistant
Brown Mackie College
Louisville, KY05-2012
Cosmetology -
The Hair Design School
Florence, KY05-2002
Skills
- Proven leadership, effective communication, and strong task management
- Client-facing experience and a proven ability to engage with customers and build lasting relationships
- Engaging and positive candidate experiences
- Highly organized and detail-oriented; can handle multiple tasks and dynamic priorities without missing a beat
- Screening resumes
- Business Management
- Team Leadership
- Team Collaboration
- Active Listening
- Self Motivation
- Goal-Oriented
- Time Management
Certification
- Cosmetology License - 22 years
- COTA - Certified Occupational Therapy Assistant
Accomplishments
- Supervised team of 3-4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Paid time offWork from home optionHealthcare benefitsPaid sick leavePersonal development programsCareer advancementWork-life balanceCompany Culture401k matchStock Options / Equity / Profit SharingQuote
You read something which you thought only happened to you, and you discover that it happened 100 years ago to Dostoyevsky. This is a very great liberation for the suffering, struggling person, who always thinks that he is alone. This is why art is important.
James Baldwin
Interests
Spending time with family
Creativity
Travel
Community service
Timeline
Certified Occupational Therapy Assistant
Amedisys Home Health
05.2021 - Current
Certified Occupational Therapy Assistant
The Forum at Brookside
02.2017 - 05.2021
Salon Owner/Operator
Salon 538
08.2012 - Current
Certified Occupational Therapy Assistant
Oaklawn Health and Rehab
01.2010 - 05.2017
Associate of Science - Occupational Therapy Assistant
Brown Mackie College
Cosmetology -
The Hair Design School
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