Amber Askew

Promoted to GM after working for a year and a half as the lead cake decorator, wedding coordinator, and recipe developer for an allergy-friendly bakery. Managed the staff and oversaw the operations of two bakeries.

• Managed all aspects of daily business operations, including staffing, scheduling, inventory control, customer service, and sales.
• Ensured compliance with local health department regulations regarding food safety standards.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Interviewed, hired, and trained new employees.
• Recipe development and improvement. Costing out recipes to ensure profitability.
• Wedding Coordinator oversaw all aspects of weddings from start to finish.

10 years ago, I personally started my in-home bakery business specializing in custom cakes for all occasions.

• Bake, prepare, assemble, and frost multiple custom cakes per week.
• Assist customers with planning cake vision, including size, design, and budget.
• Maintain great time management and execution for every order.
• Create attractive dessert trays for large catering events.
• Manage all advertisement, accounting, invoicing, payments, cost management, and all other business-related tasks.
• Extremely high level of customer service and product satisfaction has earned a 5-star reputation!
• Delivery and set up experience.

• Bakery Manager - Oversaw daily bakery operations from open to close. Maintained excellent customer service and upheld quality products, managed employees, and handled all daily production.
• Lead Baker - Measured, mixed, and prepped daily baking according to company specifications and recipes.
• Lead Decorator - Decorated cakes for the case, and filled custom orders. Trained new employees.
• Product Development - Implemented and executed merchandising programs to maintain and increase sales with new products.
• Wedding Coordinator, in charge of managing and booking all of 2022 weddings. Decorated, Delivered, and Set up weddings.

• Provided daily baked goods for all three meals for over 100 residents with different dietary and consistency needs.
• Assisted cooks when any extra time was available, always a team player!
• Produced weekend desserts ahead of time to accommodate my days off, ensuring quality and needs were met, requiring fantastic time management!
• Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
• Product Labeling, Dating, Organization, and Communication.
• Assisted head chef with coordinating product ordering, receiving, and stocking.
• Quickly learned Kosher baking, cooking procedures.