Amber Haney
Wilkinson
Summary
Detail-oriented and motivated Marketing Assistant with proven track record of improving customer satisfaction and enhancing media outreach. Adept at utilizing extensive knowledge of marketing tools and copywriting skills to improve sales strategies. Possesses excellent oral and written communication skills to effectively support marketing teams.
Overview
4
4
years of professional experience
Work History
Microbiology Technician
Genezen
11.2024 - Current
- Ensured compliance with all applicable safety regulations while operating lab equipment.
- Maintained cleanliness standards throughout the laboratory by performing regular cleaning procedures.
- Environmental Monitoring in Grade D, C, and B Cleanrooms.
- Incubation, enumeration, and morphologies of air and surface samples.
- GMP and cGMP.
- Compiled data from laboratory tests into comprehensive reports summarizing findings and conclusions.
Marketing Assistant
Haney's Heating and Air Conditioning LLC
04.2024 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created engaging content for Google, Facebook, and Instagram.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Lab Technician
EMSL Analytical Inc
11.2023 - 11.2024
- Prep of microbiological samples for fungus (air, surface, bulk materials, and water)
- Using aseptic technique; confirming clients number of samples, placing them on glass slides (air, surface and bulk) or through filtration (water)
- Record data in specified manner
- Maintain and troubleshoot equipment
- Sample preparation and pH adjustments and water testing
- Perform quality assurance/quality control practices
- Understanding custody client confidentiality
- Organizing cleaning, and stocking supplies
- Ordering lab supplies
- Operate autoclave and disposing of bags properly
Vet Technician/Receptionist
Pet Wellness Clinic
04.2023 - 10.2023
- Getting patients history
- Taking X-rays of animals
- Drawing up vaccines
- Administering medication and treatments
- Drawing blood samples for testing
Vet Assistant
Brookville Road Animal Hospital
02.2022 - 03.2023
- Care of hospital and post-surgical patients
- Animal restraint, walking, feeding, medicating, hospital organization, cleaning and assisting with appointments
Caregiver
Home Instead Senior Care
07.2021 - 12.2021
- Improved patient outlook and daily living through compassionate care
- Observed patients for changes in physical, emotional, mental, or behavioral condition and injuries
- Followed care plan and direction to administer medications
- Aided with mobility and independence for disabled individuals and continually monitored safety
Education
Bachelor of Arts - General Studies
Indiana University - Purdue University
Indianapolis, IN05.2024
Skills
- Proficiency in MS Office
- GMP and cGMP
- Customer Service
- Following SOP's
- Proper phone etiquette
- Microbial identification
- Laboratory safety protocols
- Data interpretation
- Media preparation
- Teamwork and collaboration
- Attention to detail
Timeline
Microbiology Technician
Genezen
11.2024 - Current
Marketing Assistant
Haney's Heating and Air Conditioning LLC
04.2024 - Current
Lab Technician
EMSL Analytical Inc
11.2023 - 11.2024
Vet Technician/Receptionist
Pet Wellness Clinic
04.2023 - 10.2023
Vet Assistant
Brookville Road Animal Hospital
02.2022 - 03.2023
Caregiver
Home Instead Senior Care
07.2021 - 12.2021
Bachelor of Arts - General Studies
Indiana University - Purdue University
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