Amber Hanson
Skokomish,WA
Summary
Communicative and successful at developing positive relationships with colleagues and clients. Approaches each situation with compassion and concern.
Overview
15
15
years of professional experience
Work History
Resource Coordinator/Case Manager
Skokomish Indian Tribe
Skokomish, WA
12.2021 - Current
- Attends interagency meetings and networked to create community partnerships.
- Develops Victim Assistance Plans for program participants and works with each participant including their family as appropriate.
- Refers participants for services, advocates for their needs, and ensures timely follow up regarding their services.
- Provides advocacy, direct services education and career readiness support and emotional support and wellbeing classes and sessions.
- Engages with the community members and employees through meetings and trainings provided by the program.
- Collaborates and partners with local organizations and programs to support participants.
- Updates Resource Guide, staying current with programs, services and how to apply and receive these services.
Certified Home Care Aid
State of Washington
Skokomish, WA
08.2017 - Current
- Responsible for primary care, case management, and medication management.
- Provided on-call care at all times of day and night.
- Maintained accurate records of patient care, condition, progress and concerns.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Scheduled and accompanied clients to medical appointments.
- Maintained clean, healthy and safe environment.
Covid Support Specialist
Skokomish Indian Tribe
Skokomish, WA
10.2021 - 12.2021
- Used Personal Protective Equipment (PPE) correctly and assisted others with PPE and other safety measures.
- Provided health screenings and enforced social distancing, masking and other policies related to COVID-19.
- Monitored premise entry points to determine if employees and visitors met compliance standards prior to admittance.
- Acquired knowledge and stayed up to date on best practices for slowing spread of COVID-19.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Completed in-takes with positive patients and provided services to support them while in quarantine.
Suicide Prevention Program Manager
Skokomish Indian Tribe
Skokomish, WA
05.2019 - 09.2021
- Developed, implemented and facilitated suicide prevention as part of community prevention/education programs.
- Lead outreach efforts to raise awareness, particularly among 10-24 year old youth and their families, about resources and local data regarding suicide prevention.
- Worked cooperatively with Education Department, Law Enforcement, Family Services and Youth Program staff to build trust, facilitate conversation and lead activities to advocate and promote mental health and wellness, and substance use prevention.
- Coordinated annual QPR, Mental Health First Aid, ASIST and related trainings for community members and youth-serving staff.
- Maintain order of operations by following tribal policy and procedures.
- Quarterly and annual submission of reports in accordance with grant requirements.
Daycare Assistant/Supervisor/Teacher
Roby Family Child Care
Yucca Valley, CA
04.2016 - 07.2017
- Supervising and enriching child's learning environment.
- Designing programs and activities to cater to the development of individual children.
- Adept at building professional relationships with parents and coworkers.
- Addressed behavioral and learning issues with parents and daycare management.
- Managed an in-home daycare with 4 infants, 6 toddlers and preschoolers and 4 school-aged children.
Store Manager
Kitchen Basics
Seattle, WA
02.2013 - 03.2016
- Demonstrated ability to efficiently analyze talent, staff & hire, schedule, and forecast scheduling.
- Created merchandising displays in various departments utilizing tact and knowledge of consumer behavior in the particular market.
- Counted cash drawers and made bank deposits.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Built long-term customer relationships and advised customers on purchases and promotions.
Lead Cook/Shift Supervisor
Café Yarmarka
Seattle, WA
11.2009 - 02.2013
- Created a team culture within the workplace to maximize efficiency and product quality to ensure customer satisfaction.
- Supported inventory health by initiating daily inventory counts and discovering opportunities in waste to fulfill weekly orders.
- Aided employees with daily duties such as preparation, serving, and clean up.
- Responsible for forecasting and writing a weekly schedule.
Education
Bachelor of Arts & Science - Anthropology and American Indian Studies
University of Washington
Seattle, WA06.2015
Skills
- Excellent organizational skills
- Proficient computer skills
- Team player and self-motivated
- Staff Management
- Verbal and written communication skills
- Planning and Coordination
- Calm under pressure
- Excellent time management skills
- Effective problem solver
- Culturally competent care
- Culturally sensitive
- Records Management
- Case Information Confidentiality
Timeline
Resource Coordinator/Case Manager
Skokomish Indian Tribe
12.2021 - Current
Covid Support Specialist
Skokomish Indian Tribe
10.2021 - 12.2021
Suicide Prevention Program Manager
Skokomish Indian Tribe
05.2019 - 09.2021
Certified Home Care Aid
State of Washington
08.2017 - Current
Daycare Assistant/Supervisor/Teacher
Roby Family Child Care
04.2016 - 07.2017
Store Manager
Kitchen Basics
02.2013 - 03.2016
Lead Cook/Shift Supervisor
Café Yarmarka
11.2009 - 02.2013
Bachelor of Arts & Science - Anthropology and American Indian Studies
University of Washington