Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Amber Harris

Puyallup

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Patient Care Coordinator

Gentle Dental
08.2023 - Current
  • Managed patient scheduling, appointment reminders, and follow-up calls
  • Created customized treatment plans for patients based on individual needs
  • Tracked patient progress and updated records accordingly
  • Provided support to clinical staff with insurance verification and authorization processes.

Manager

Bellingham Heated Mini Storage
02.2023 - 08.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Reviewed contracts before signing them on behalf of the orginization
  • Exercised good judgment and decision-making in excalating concerns and resolving issues.
  • Developed and maintained relationships with customers and suppliers through account development.

PVD Driver

UPS
10.2022 - 12.2022
  • Seasonal help delivering packages, collecting packages, warehouse work
  • Verified shipping documents and delivery addresses
  • Operated GPS systems to determine most efficient routes for deliveries
  • Provided courteous customer service when interacting with clients at pick up and delivery sites

Covid Testing Specialist

Center For Covid Control
10.2021 - 03.2022
  • Performed Covid-19 texting on individuals who met the criteria for testing according to CDC guidelines
  • Collected swab samples from patients for laboratory analysis of Covid-19 status
  • Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations
  • Maintained accurate records of test results and other relevant information in electronic health records system

Patient Care Coordinator

Kirkland Family Dentistry
02.2021 - 09.2021
  • Developed treatment plans based on individualized assessment of each patient's needs
  • Performed administrative duties such as filing paperwork, answering phones and scheduling
  • Assisted in creating a positive enviroment for patients, family members, and staff by providing excellent customer service

Treatment Care Coordinator

Gentle Dental
03.2019 - 11.2020
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress
  • Assisted in creating a positive enviroment for patients, family members and staff by providing excellent customer service
  • Scheduled appointments for patients and coordinated follow-up visits as needed

Member Service Representative

Costco Wholesale
04.2001 - 06.2011
  • Provided excellent customer service to members and guests
  • Cross-trained and provided backup support for organizational leadership
  • Promoted a positive work environment by fostering open communication between colleagues and supervisors
  • Greeted members upon arrival at the facility, answered questions about products, available services and programs

Education

High School Diploma -

Bowling Green Senior High, Bowling Green, OH
06.1999

Skills

  • Medical Receptionist
  • Reliability and Dedication
  • Track record of exceeding targets
  • Insurance Verification
  • Keen attention to detail

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Care Coordinator - Gentle Dental
08.2023 - Current
Manager - Bellingham Heated Mini Storage
02.2023 - 08.2023
PVD Driver - UPS
10.2022 - 12.2022
Covid Testing Specialist - Center For Covid Control
10.2021 - 03.2022
Patient Care Coordinator - Kirkland Family Dentistry
02.2021 - 09.2021
Treatment Care Coordinator - Gentle Dental
03.2019 - 11.2020
Member Service Representative - Costco Wholesale
04.2001 - 06.2011
Bowling Green Senior High - High School Diploma,

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Amber Harris