Summary
Overview
Work History
Education
Skills
Timeline
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Amber Hasty

Columbus,OH

Summary


Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Carters Inc
10.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Operations Manager

Party City
01.2024 - 10.2024
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Increased profit by streamlining operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Sales Manager

The Children's Place
09.2017 - 01.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Education

High School Diploma -

Reynoldsburg High School
Reynoldsburg, OH
05-1999

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations
  • Stock management
  • Employee scheduling
  • Upselling and cross selling
  • Loss prevention
  • Operations

Timeline

Assistant Store Manager

Carters Inc
10.2024 - Current

Operations Manager

Party City
01.2024 - 10.2024

Sales Manager

The Children's Place
09.2017 - 01.2024

High School Diploma -

Reynoldsburg High School

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Amber Hasty