Amber Hatampa
San Bernardino,CA
Summary
Dynamic restaurant manager known for effective problem-solving and staff development. Expertise in inventory management and ensuring compliance with food safety standards. Committed to driving a positive dining experience and operational excellence.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Pizza Hut Manager
Pizza Hut
San Bernardino, CA
09.2020 - Current
- Managed daily operations of restaurant ensuring quality service and customer satisfaction.
- Trained and supervised team members on food preparation and safety procedures.
- Oversaw inventory management, including ordering and stock rotation processes.
- Resolved customer complaints effectively to maintain positive dining experiences.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Pizza Delivery Driver
Pizza Hut
San Bernardino, CA
08.2018 - 08.2020
- Delivered pizzas promptly while ensuring quality and temperature.
- Addressed customer inquiries and resolved issues during delivery interactions.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
Education
Indian Springs
San Bernardino, CASkills
- Staff training
- Inventory management
- Food safety compliance
- Customer service
- Conflict resolution
- Quality assurance
- Order completion
- Problem solving
- Attention to detail
- Cross-functional teamwork
- Staff development
- Decision-making
- Complex Problem-solving
- Safety procedures
- Goal setting
- Team leadership
- Time management
Certification
- Food Handlers Card
Timeline
Pizza Hut Manager
Pizza Hut
09.2020 - Current
Pizza Delivery Driver
Pizza Hut
08.2018 - 08.2020
Indian Springs