Amber Hayden
Fort Worth,TX
Summary
Experienced administrative assistant/purchasing manager with a strong background in real estate, education, and customer service. Skilled in customer service and management with over a decade of experience. Proven leadership abilities and exceptional organizational and time management skills. Bachelor of Arts in English/Writing Rhetoric, specializing in efficient proofreading, editing, research, and drafting. Trained in technical writing and creating accessible documents.
Overview
14
14
years of professional experience
Work History
General English Teacher/Substitute teacher
FWISD/charter Schools
Fort Worth, Texas
08.2021 - Current
- Lesson Planning
- Giving lectures
- Guiding students through interactive lessons
- Oral presentation
- Organization
- Time Management
- Accessing student mastery of skills
- Grading work/giving feedback
- Communicating with parents
- Creativity in planning
- Differentiated instruction
Administrative Assistant/Purchasing Manager
Deep Clean Inc
Fort Worth, Texas
11.2020 - Current
- Inventory manager
- Inbound/outbound calls
- Account manager
- Scheduling
- Purchasing carpet/wood/tile
- Reviewing inventory
- Filing
- Managing customer accounts
- Invoicing clients/accepting payments/providing receipts
- Emailing clients
- Proofreading/editing
- Tracking orders
Assistant Manager
QuikTrip Corporation
DFW, Texas
08.2010 - 03.2020
- Managing shift
- Ordering/receiving store merchandise
- Daily cash audits
- Organizing and stocking newly received orders
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offering hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels and forecast future needs
- Training new hires
Notary Signing Agent (Real Estate)
Self Employed Services
Fort Worth, Texas
10.2020
- Marketing
- Reading and explaining complex homebuying documents
- Updating customer accounts
- Taking/receiving customer calls
- Scheduling
- Bookkeeping
- Accounting/billing
- Customer confidentiality
- Analyzing/explaining complex home-buying documents
- Checked documents and identifying credentials for all parties
- Administered oath to document signers to obtain affirmation of truth
- Returning Time sensitive documents to title companies and lenders
Education
Bachelor of Arts - English
Texas Woman's University
Denton, TX05.2023
Associate of Arts - Liberal Arts
Dallas College
Dallas, TX12.2020
Skills
- Effective Time Management
- User-Friendly Content Creation
- Document Revision
- Problem/solution writing
- Billing Reconciliation Expertise
- Strategic Purchase Negotiation
- Market Product Research
- Data Interpretation
- Effective Product Negotiation
- Clear Communication Skills
- Team Leadership
- Facilitating Employee Training
- Editing Proficiency
- Microsoft products
- Google products
- Adobe products
- Engaging Presentation Skills
- Stock Oversight
- Supply Chain Coordination
Timeline
General English Teacher/Substitute teacher
FWISD/charter Schools
08.2021 - Current
Administrative Assistant/Purchasing Manager
Deep Clean Inc
11.2020 - Current
Notary Signing Agent (Real Estate)
Self Employed Services
10.2020
Assistant Manager
QuikTrip Corporation
08.2010 - 03.2020
Bachelor of Arts - English
Texas Woman's University
Associate of Arts - Liberal Arts
Dallas College