Amber Hayes
Lake City,FL
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Nanny
Private Employment
Live Oak, FL
05.2022 - Current
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored the children's playtime to ensure safety and wellbeing.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Transported children to school, extracurricular activities, and appointments when needed.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Waitress
cafe risque
Gainesville, FL
07.2021 - 12.2022
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Receptionist
wash your paws
Lake City, FL
05.2021 - 12.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Hostess
Olive Garden Restaurant
Lake City, FL
08.2019 - 02.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
Education
Columbia High School
Lake City Fl06-2021
Skills
- Light Housekeeping
- Child Supervision
- Educational Support
- Schedule creation and maintenance
- Reliable transportation
- Activity Planning
- money management
- Client communication
- Paperwork assessment
- Filing
- personal interactions
- Problem solving skills
- Office Management
- Scheduling
- Calendar Management
Timeline
Nanny
Private Employment
05.2022 - Current
Waitress
cafe risque
07.2021 - 12.2022
Receptionist
wash your paws
05.2021 - 12.2022
Hostess
Olive Garden Restaurant
08.2019 - 02.2021
Columbia High School
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