Amber Heatherly

-Experience maintaining standard daily records and reports by conducting daily sales audits, records and reports that meets state and ATF guidelines.

-Experience working in a team environment to complete assignments by coordinating between staff on different shifts to ensure a cohesive sales force.

-Experience planning, developing, scheduling, tracking, and completing projects independently by coordinating all special order firearms transactions form the initial order to the tracking and delivery. Additional experience in tracking firearms sales and maintaining sales floor stock. -Knowledge of standards and specifications by knowing and adhering to state and federal laws and regulations as they apply to firearm sales, security procedures for bank deposits and store operations. Additional knowledge in plan reading experience by utilizing corporate store layout plans.

-Knowledge and understanding of general concepts, practices and theories used in construction and construction inspections by supervising the construction of timber frames for static floor displays and by being responsible for ensuring the store meets fire code and inspections.

-Extensive knowledge of record keeping, digital communication, and data security protocols.

-Ensure security and privacy of customer and employee. Personals Identity Information (PII) on federal firearms documentation and personal records.

-Experience maintaining standard daily records and reports by conducting daily sales audits, records and reports that meets NCDOT DMV guidelines for title work.

-Experience working in a team environment to complete assignments by coordinating daily service staff meetings and repair assignments were completed as scheduled.

-Experience planning, developing, scheduling, tracking, and completing projects independently by coordinating all special order travel trailer transactions form the initial order to the tracking and delivery. Additional experience in tracking sales and maintaining stock. Planned, organized and executed corporate sales events. Scheduled RV showing and service with customers.

-Knowledge of standards and specifications by knowing and adhering to state regulations as they apply to RV sales and title work, security procedures for bank deposits and store operations. Additional knowledge in plan reading experience by utilizing commercial RV plans to ensure parts and service to each customer.

-Knowledge and understanding of general concepts, practices and theories used in construction and construction inspections by understanding the construction of commercial RV's and by being responsible for ensuring the RV's meets state codes, inspections, and repairs were accomplished properly. -Provided outstanding Customer Service to new and long-standing customer.

-Extensive knowledge of record keeping, digital communication, and data security protocols. -Ensure security and privacy of customer and employee. Personals Identity Information (PII) on state RV title documentation and personal records.

-Scheduled service and kept in constant contact with consumers

-Refilled and rotated items on shelves to maintain well-stocked inventory

-Extensive use of Microsoft office, Excel, quick books, and power point

-Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

-Maintained a clean and organized workspace, promoting a welcoming environment for customers.

-Met daily production quotas by working effectively within a fast-paced assembly line environment.

-Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.

-Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.

-Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

-Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

-Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

-Communicated with managers of other departments to maintain transparency.

-Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

-Answered customer questions about hours, seating, and menu information.

-Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

-Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

-Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

-Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

-Answered customer questions about hours, seating, and menu information.

-Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

-Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

-Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.