Amber Helm
North Platte,NE
Summary
Proven Dental Assistant with a track record of enhancing patient satisfaction and streamlining operations at Flatrock Family Dentistry. Expert in dental radiography and equipment sterilization, coupled with exceptional customer service skills, significantly improved health and safety practices. Skilled in complex problem-solving and efficient treatment planning, ensuring seamless patient experiences and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Flatrock Family Dentistry
04.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments.
- Prepared patient x-rays and images for dentist review.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Scheduled and confirmed patient appointments.
Bank Teller
Equitable Bank
02.2022 - 04.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
Education
High School Diploma -
North Platte High School
North Platte, NE05.2012
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- Appointment Scheduling
- X-Ray Processing
- HIPAA Compliance Understanding
- Patient Scheduling
- Sanitation protocols
- Complex Problem-Solving
- Customer Service
- Treatment Planning
- Data Entry
Timeline
Dental Assistant
Flatrock Family Dentistry
04.2023 - Current
Bank Teller
Equitable Bank
02.2022 - 04.2023
High School Diploma -
North Platte High School