Amber Henderson
Mullins,SC
Summary
Energetic Cashier with 3 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Mullins, SC
06.2021 - Current
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Verified prescriptions and drug labels, documents and packages.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
CNA
Musc nursing center
Mullins, SC
03.2021 - 08.2021
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Customer Service Cashier
Foodlion Grocery Store
Marion, SC
08.2019 - 04.2021
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Cleaned and stocked front-end areas with register tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Managed cashier shifts and breaks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Marion High School
Marion, SC06.2019
Skills
- Drug inventory control
- Aseptic techniques
- Point of sale systems proficiency
- Ordering and stocking medications
- Customer Service
- Cash Handling
- Customer Transactions
- Honest and Dependable
- Honest and Ethical
- Payment Processing
- Work Task Prioritization
- Reliable and Responsible
- Cash Register Operations
- Policies and Procedures
- Cooperative Attitude
- Cash Management
Timeline
Pharmacy Technician
CVS Pharmacy
06.2021 - Current
CNA
Musc nursing center
03.2021 - 08.2021
Customer Service Cashier
Foodlion Grocery Store
08.2019 - 04.2021
High School Diploma -
Marion High School