Amber Hernandez
Cypress,TX
Summary
Second-year graduate student at Houston Christian University who is passionate about the mental well-being of others. A highly driven employee with a strong work ethic, multitasking, and time management. Skilled in crisis intervention as well as retail where customer service and communication were key. Seeking entry-level opportunities that will utilize psychological and neuropsychological testing and assessments on children/adolescents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Research Assistant Volunteer
Developmental Psychopathology lab at UH
06.2022 - Current
- Transcribed graduate student-client interviews verbatim for the purpose of coding and/or grad student papers
- Collaborating in a study called MISC which stands for Mediational Intervention for Sensitizing Caregivers. This project aims at conducting home visits with single African American mothers and their children who were victims of domestic violence
- Administered and scoring the neuropsychological test such as the WASI (Wechsler Abbreviated Scale of Intelligence) on children ages 6-11 for the MISC project
- Perform other duties as assigned by a graduate student or lab director
In-store Shopper/Cashier
Whole Foods Market Inc
The Woodlands, TX
08.2022 - 07.2023
- Greeted customers promptly and responded to questions.
- Fulfilled customer online orders by picking quickly and efficiently to meet daily metrics
- Communicated and assisted teammates with bigger orders
- Maintained positive customer service by being consistently professional and friendly
- Closing duties such as cleaning and replenishing supplies for the morning crew
Crisis Counselor Volunteer
Crisis Text Line
Remote
09.2021 - 09.2022
- Answer texts from people in crisis through problem solving and safety planning
- Risk assess every texter for suicide by active listening and open ended questions
- Developed safety plans to minimize crisis risk and intervene with specific procedures
- Completed 200 hours of volunteer service
Crisis Counselor Internship
Crisis Intervention of Houston Inc.
10.2021 - 04.2022
- Answer calls from people who are in crisis and emotional turmoil
- Build rapport and trust with every caller
- Provide referrals and community resources as needed for additional support
- Risk assess every caller for suicide by active listening and open-ended questions
- Backlog and document each call with accuracy
Education
Master of Arts - Psychology
Houston Christian University
05-2025
Bachelor of Arts - Psychology
University of Houston
05.2020
Associate of Arts - General Studies
Lone Star College Cy-Fair
12.2016
High School Diploma -
Cypress Ridge High School
05.2014
Skills
- Active listening
- Behavioral Health
- Crisis Management
- Empathy
- Rapport Building
- Teamwork
Certification
Biomedical Researchers - CITI program - June 2025
BLS certification, The American Heart Association - 2025
Timeline
In-store Shopper/Cashier
Whole Foods Market Inc
08.2022 - 07.2023
Research Assistant Volunteer
Developmental Psychopathology lab at UH
06.2022 - Current
Crisis Counselor Internship
Crisis Intervention of Houston Inc.
10.2021 - 04.2022
Crisis Counselor Volunteer
Crisis Text Line
09.2021 - 09.2022
Master of Arts - Psychology
Houston Christian University
Bachelor of Arts - Psychology
University of Houston
Associate of Arts - General Studies
Lone Star College Cy-Fair
High School Diploma -
Cypress Ridge High School
Biomedical Researchers - CITI program - June 2025
BLS certification, The American Heart Association - 2025
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