Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Amber Hernandez

Cypress,TX

Summary

Second-year graduate student at Houston Christian University who is passionate about the mental well-being of others. A highly driven employee with a strong work ethic, multitasking, and time management. Skilled in crisis intervention as well as retail where customer service and communication were key. Seeking entry-level opportunities that will utilize psychological and neuropsychological testing and assessments on children/adolescents.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Research Assistant Volunteer

Developmental Psychopathology lab at UH
06.2022 - Current
  • Transcribed graduate student-client interviews verbatim for the purpose of coding and/or grad student papers
  • Collaborating in a study called MISC which stands for Mediational Intervention for Sensitizing Caregivers. This project aims at conducting home visits with single African American mothers and their children who were victims of domestic violence
  • Administered and scoring the neuropsychological test such as the WASI (Wechsler Abbreviated Scale of Intelligence) on children ages 6-11 for the MISC project
  • Perform other duties as assigned by a graduate student or lab director

In-store Shopper/Cashier

Whole Foods Market Inc
The Woodlands , TX
08.2022 - 07.2023
  • Greeted customers promptly and responded to questions.
  • Fulfilled customer online orders by picking quickly and efficiently to meet daily metrics
  • Communicated and assisted teammates with bigger orders
  • Maintained positive customer service by being consistently professional and friendly
  • Closing duties such as cleaning and replenishing supplies for the morning crew

Crisis Counselor Volunteer

Crisis Text Line
Remote
09.2021 - 09.2022
  • Answer texts from people in crisis through problem solving and safety planning
  • Risk assess every texter for suicide by active listening and open ended questions
  • Developed safety plans to minimize crisis risk and intervene with specific procedures
  • Completed 200 hours of volunteer service

Crisis Counselor Internship

Crisis Intervention of Houston Inc.
10.2021 - 04.2022
  • Answer calls from people who are in crisis and emotional turmoil
  • Build rapport and trust with every caller
  • Provide referrals and community resources as needed for additional support
  • Risk assess every caller for suicide by active listening and open-ended questions
  • Backlog and document each call with accuracy

Education

Master of Arts - Psychology

Houston Christian University
05-2025

Bachelor of Arts - Psychology

University of Houston
05.2020

Associate of Arts - General Studies

Lone Star College Cy-Fair
12.2016

High School Diploma -

Cypress Ridge High School
05.2014

Skills

  • Active listening
  • Behavioral Health
  • Crisis Management
  • Empathy
  • Rapport Building
  • Teamwork

Certification

Biomedical Researchers - CITI program - June 2025

BLS certification, The American Heart Association - 2025

Timeline

In-store Shopper/Cashier

Whole Foods Market Inc
08.2022 - 07.2023

Research Assistant Volunteer

Developmental Psychopathology lab at UH
06.2022 - Current

Crisis Counselor Internship

Crisis Intervention of Houston Inc.
10.2021 - 04.2022

Crisis Counselor Volunteer

Crisis Text Line
09.2021 - 09.2022

Master of Arts - Psychology

Houston Christian University

Bachelor of Arts - Psychology

University of Houston

Associate of Arts - General Studies

Lone Star College Cy-Fair

High School Diploma -

Cypress Ridge High School

Biomedical Researchers - CITI program - June 2025

BLS certification, The American Heart Association - 2025

Amber Hernandez