Amber Hernandez

• Assisted in patient intake processes, ensuring accurate data entry and collection of medical histories.
• Supported clinical staff in preparing examination rooms and maintaining cleanliness and organization.
• Learned to operate electronic health record systems for managing patient information efficiently.
• Prepared and administered basic medical tests under supervision, adhering to safety protocols.

• Record and monitor vital signs, medical histories, and patient information in EHR systems.
• Perform phlebotomy, EKGs, and specimen collection following safety and compliance standards.
• Educate patients on procedures, medications, and follow-up care.
• Support clinic operations through scheduling, coordination, and front-desk assistance.

• Designed and implemented activity programs to support client wellness and engagement.\

• Facilitated client council and care plan meetings, ensuring active participation in care decisions.
• Managed scheduling, inventory, and budgeting for activity programs.
• Created wellness initiatives that improved client satisfaction and participation.

• Mentored and trained new hires, improving team performance and productivity.
• Conducted evaluations of training materials and delivery methods to maximize effectiveness.
• Monitored workflows and compliance with company policies and safety standards.
• Supported continuous improvement by identifying training gaps and recommending solutions.