Amber Heverley-Hahn
Bellefonte,Pennsylvania
Summary
Dynamic Barista with proven expertise in beverage preparation, latte art, and exceptional customer service, honed at Bonfattos. Excelled in team management, ensuring high-quality café experiences through efficient inventory management and menu knowledge. Achieved consistent customer satisfaction by blending speed with skill.
Overview
3
3
years of professional experience
Work History
Barista
Bonfattos
09.2021 - 09.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served café beverages maintaining speed, quality and consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu item's preparation to meet customer needs.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
High School Diploma -
The Delta Program
State College, PA06.2020
Skills
- Team management & supervision
- Customer service & communication
- Opening & closing the cafe
- Able to perform well in a fast pace environment
- Beverage preparation & latte art
- Menu memorization
- Running food & bussing tables
- Inventory management
Timeline
Barista
Bonfattos
09.2021 - 09.2024
High School Diploma -
The Delta Program
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