Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Amber Hindman

Tacoma

Summary

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Overview

4
4
years of professional experience

Work History

Account Manager

CORT Party Rental
03.2022 - Current
  • Year to date revenue of $1.3 million, with $600,000 on the books for the remainder of 2025 as of 9.2025
  • Year to date revenue in 2024 $2.134 million, Year to Date Revenue in 2023 $2.115 million
  • Builds and maintains exceptional healthy long-term relationships with customers to drive customer retention
  • Successfully increased revenue with clients (need examples)
  • Maintains a seat on an Association Board attending, board meetings, and monthly member meetings
  • Exercised conflict resolution skills to address customer complaints and concerns
  • Job costs larger projects, analyzing, and assessing profitability to contribute to the financial success of the company
  • Conducts site visits, assessing venue requirements and restraints, to provide accurate recommendations for event set ups and logistics.
  • Uses CAD Programming to build diagrams for clients based on needs.

Event Specialist

CORT Party Rental
03.2022 - 11.2022
  • Display’s a cheerful and professional demeanor while answering phone calls, efficiently transferring calls to correct departments, and aiding clients as needed
  • Assists clients in the showroom effectively pulling products that meet the theme, style, and budget the clients have set

Event Coordinator

ACT 3 Catering, Tukwila WA
06.2021 - 03.2022
  • Year to date revenue of ~ $415,000
  • Booked to generate $370,000 in revenue in 2022 prior to departure
  • Place catering orders for wedding clients; possess a complete understanding of all critical information
  • Communicate effectively with the rest of the coordinator team and Director of Catering Operations
  • Produces high quality and complete documents
  • Attend weekly production meeting prepared with all relevant information and ability to answer any questions asked

Event Coordinator Assistant

ACT 3 Catering, Tukwila WA
06.2021 - 07.2021
  • Acted as a liaison between Event Coordinator and clients
  • Verified accuracy of weekly equipment and linen deliveries & pick ups
  • Assist Event Coordinators in daily operations, including but not limited to, updating files as needed, printed Menu Production Sheets as needed for the Executive Chef

Education

Bachelor of Arts - Marketing and Management Information Systems

Washington State University
05.2021

Skills

  • Proficient in Microsoft Office Products
  • Proficient in Point of Rental Programming
  • Proficient in Total Party Planner
  • Proficient in CAD Programming
  • Professional Written and Verbal Communication
  • Time Management
  • Effective Leadership and Teamwork
  • Ability to Multi-Task
  • Mentor/Role model

Websites

Affiliations

  • International Live Events Association - Director of Membership March 2025 – Present
  • National Association of Catering and Events - Tacoma Chapter - Secretary June 2022 – December 2024
  • Pi Beta Phi Fraternity for Women - New Member Coordinator August 2017 – May 2021

Timeline

Account Manager

CORT Party Rental
03.2022 - Current

Event Specialist

CORT Party Rental
03.2022 - 11.2022

Event Coordinator

ACT 3 Catering, Tukwila WA
06.2021 - 03.2022

Event Coordinator Assistant

ACT 3 Catering, Tukwila WA
06.2021 - 07.2021

Bachelor of Arts - Marketing and Management Information Systems

Washington State University

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