Amber Hinkson
Plymouth
Summary
Dynamic quality assurance professional with a proven track record at New Hampshire Ball Bearings, adept at reducing manufacturing defects through meticulous inspections. Equipped with strong problem-solving abilities, willingness to learn, excellent communication, organizational and interpersonal skills. Skilled in operations management, I drive exceptional customer service, ensuring product excellence and client satisfaction. Known for reliability, my ability to quickly adapt and learn and fostering productive work environment. Ready to tackle new challenges with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Inspector in Quality Assurance and Quality Control
New Hampshire Ball Bearings
06.2023 - Current
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Reduced manufacturing defects and scrap by conducting thorough inspections during manufacturing process.
- Inspected incoming and outgoing materials for accuracy and quality.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
On-Site Supervisor
Rivergreen Resort
03.2020 - 01.2023
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Oversaw and managed all Departments and 20+ employees.
- Provided liaison services between Suppliers and all Departments for procuring and maintaining supplies and inventory.
- Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
- Recruited trained, and mentored staff members to maintain a high standard of service quality.
- Maintained strong relationships with owners, ensuring a positive working environment for all parties involved in resort operations.
- Managed budgets effectively, ensuring profitability and financial stability of the resort.
- Fostered a team-oriented work culture that emphasized open communication channels amongst all staff members involved in service delivery processes.
- Established and upheld high standards, promoting great customer service and assistance to guests.
Education
Ashford University
San Diego, CASkills
- Operations management
- Computer skills
- Business administration
- Decision-making
- Financial and budget management
- Verbal and written communication
- Problem solving
- Excellent customer service
- Attention to detail
- Multi-tasking strength
Timeline
Inspector in Quality Assurance and Quality Control
New Hampshire Ball Bearings
06.2023 - Current
On-Site Supervisor
Rivergreen Resort
03.2020 - 01.2023
Ashford University
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