Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Amber Hoffman

Flintstone,USA

Summary

Medical Office Assistant, current on latest standards and best practices in patient care by attending continuing education programs. Profound knowledge of medical inventory management, HIPAA compliance, risk management, and patient service. Hands-on experience in handling both administrative and clinical duties with passion for helping people. Excellent relationship building, communication, and interpersonal skills.

Diligent [Desired Position] with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.

Dependable [Job Title] with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

21
21
years of professional experience

Work History

Office Assistant

UPMC
11.2021 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Medical Assistant

Western Maryland Dermatology
09.2019 - 03.2020
  • Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
  • Prepared treatment rooms for patient examinations.
  • Sterilized and positioned instruments and equipment for examinations and procedures.
  • Prepared patients for examinations, procedures, and treatments.
  • Communicated with patients and families proactively to gather information on patient's condition.
  • Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
  • Cleaned, prepared, and maintained examinations rooms and treatment areas.

Food Service Worker

Allegany County Public Schools
08.2016 - 08.2018
  • Performed food safety and sanitation check by setting dishwashing machine to correct temperature.
  • Assisted with opening procedures by setting up kitchen workstations and equipment.
  • Coordinated with cook to prepare assigned portions of food for service.
  • Broke down, cleaned, and sanitized work stations before meal service.
  • Set up prep tables, service counters, hot wells, and steam tables for kitchen staff.
  • Prepared, assembled, and delivered patient trays and maintained sanitary conditions in service and storage areas.

First Chargebacks and reversals

First Data
06.2013 - 05.2014
  • Helped customers and merchants.
  • Kept work area organized and clutter-free.
  • Completed assigned tasks with little or no supervision.
  • Made sure to complete all task before shift end.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Handled issues such as chargebacks and reversals.

Break pack/Selector

Staples Distribution Center
01.2007 - 12.2008
  • Measured, weighed, and counted products after packing.
  • Cautiously checked orders for proper item and quantity ensuring highest accuracy of picking and packing process for each order.
  • Assisted in checking picked orders, selecting proper box sizes, packing and preparing orders for shipping, and ensuring proper marking/labeling and safe storage.
  • Reviewed and analyzed all records of incoming/outgoing deliveries for count and condition.
  • Loaded and unloaded trucks, organized documents, and kept information on receipt, storage, and distribution.
  • Performed final checks to detect defective items, maintaining accurate records of materials, shipments, and packing.
  • Ensured highest level of customer satisfaction by providing best quality of products.

Package Handler

Fedex Ground
06.2005 - 07.2007
  • Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision.
  • Sorted, handled, loaded, and unloaded freight using motorized and manual equipment and by hand.
  • Moved materials and freight between production areas and vehicles.
  • Worked in different areas of warehouse floor and at dock to meet ever-changing needs.
  • Managed shipping and receiving of all packages to ensure punctual and accurate deliveries.
  • Inspected each package for defects, including damages and improper labels.
  • Ensured that boxes were properly stacked without causing damage to products or packaging.

Housekeeper/Custodian

Express Clean
06.2004 - 06.2005
  • Ensured all cleaning tasks were completed before leaving unit.
  • Understood and adhered to special cleaning requests from clients.
  • Selected the best tools and methods for all cleaning jobs, including deep cleaning, dusting, wood floor polishing, steam cleaning, vacuuming, mopping, carpet cleaning, window treatment, furniture cleaning, and upholstery cleaning.
  • Recognized by employer for exhibiting impeccable standards in maintaining clean, sanitized, tidy, and pleasant facility.
  • Performed rotation cleaning, including carpet shampooing, deep cleaning, and window washing.

Education

High School Diploma -

Hancock Middle Senior High School
Hancock, MD
06.2004

Skills

  • Medical terminology
  • HIPAA compliance
  • Patient assessments and care
  • Medical procedures
  • Documentation and recordkeeping
  • Prepare treatment rooms
  • Sterilize instruments
  • Secure packing
  • Job planning
  • Dock operations support
  • Computer competency
  • Hand tool operations
  • Networking
  • Motivation
  • Patient scheduling
  • Patient relations
  • Medical records confidentiality
  • Clinical operations
  • Inventory management
  • Patient care
  • Office support
  • Warehouse operations
  • Material Handling
  • Health and safety compliance
  • Delivery verifications
  • Multitasking
  • Task prioritization
  • Customer relations
  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Administrative support
  • Prioritizing work
  • Mail handling
  • Office management
  • Appointment scheduling
  • Front office management
  • Document management
  • Office supplies management
  • Digital file management
  • Business administration
  • Staff management
  • Medical records management
  • Bank deposit reconciliation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Assistant

UPMC
11.2021 - Current

Medical Assistant

Western Maryland Dermatology
09.2019 - 03.2020

Food Service Worker

Allegany County Public Schools
08.2016 - 08.2018

First Chargebacks and reversals

First Data
06.2013 - 05.2014

Break pack/Selector

Staples Distribution Center
01.2007 - 12.2008

Package Handler

Fedex Ground
06.2005 - 07.2007

Housekeeper/Custodian

Express Clean
06.2004 - 06.2005

High School Diploma -

Hancock Middle Senior High School
Amber Hoffman