Amber Hoggard

• Recruited families and built positive relationships with parents in order to support parenting roles.
• Facilitated evidence-based parenting workshops, equipping parents with the tools to foster healthy child development.
• Collaborated with interdisciplinary team members to develop and implement comprehensive service plans for families.
• Visited over Number homes per week to inspect independent living situations, home safety, proper hygiene and vocational opportunities.
• Enhanced family well-being by conducting regular home visits and providing personalized support.
• Empowered parents as their child''s first teacher through coaching on age-appropriate activities that foster cognitive growth.
• Mentored new Home Visitors to ensure consistent delivery of high-quality services across the program.
• Maintained current assessments of families and children and prepared daily portfolios.
• Improved child development outcomes by implementing research-based early intervention strategies.
• Provided crisis intervention when necessary, connecting families with appropriate supports and resources to address immediate needs.
• Made recommendations and referrals to aid clients in locating proper therapeutic services.
• Participated in ongoing professional development opportunities to stay current on best practices in early childhood education and family support.
• Strengthened parent-child relationships through modeling effective communication and interaction techniques.
• Conducted ongoing evaluations of program effectiveness using results-based accountability measures, refining interventions as needed to maximize impact on participating families.
• Connected families with community resources, increasing access to essential services such as healthcare, housing assistance, and educational opportunities.
• Assessed child progress using standardized tools, identifying areas of concern and adjusting interventions accordingly.
• Promoted school readiness by addressing the individual needs of each child in the areas of cognition, language, social-emotional, and physical development.
• Supported parents in developing skills for positive discipline and behavior management.
• Helped to educate parents and assisted with educational planning and decision making for children.
• Maintained a caseload of up to 20 families while adhering to strict visitation schedules set forth by funders or regulatory agencies.
• Established trust with families by maintaining confidentiality and demonstrating cultural sensitivity during home visits.

• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
• Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
• Distributed and followed up on tenant renewal notices.
• Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
• Participated in property inspections to prepare for move-ins and move-outs.
• Kept meticulous records of correspondence between management and tenants.
• Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
• Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Scheduled various contractors to complete needed work on vacant and occupied units.
• Conducted property tours to highlight features of properties.
• Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
• Monitored advertising effectiveness by gathering information about market competition in local area.
• Used Software to keep record of financial transactions and rental applications.
• Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
• Recruited new residents through website advertising and marketing.
• Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
• Organized community events to foster a positive living environment and increase resident retention rates.
• Invited prospects to fill out application upon completion of property tour.
• Greeted clients, showed apartments, and prepared leases.
• Responded to requests and scheduled appointments for property showings.
• Verified tenant incomes and other information before accepting lease applications.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Generated leads for sales and rental properties through cold calls and referrals.
• Collected and maintained careful records of rental payments and payment dates.
• Coordinated appointments to show marketed properties.
• Completed annual rent calculations using housing database software.
• Communicated effectively with owners, residents, and on-site associates.

• Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
• Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
• Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
• Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
• Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
• Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
• Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.

• Streamlined inventory management for optimal stock levels, efficiently monitoring, ordering, and restocking merchandise.
• Developed an engaging in-store event schedule featuring author signings, book clubs, and community gatherings to drive foot traffic and sales growth.
• Managed author visits and signings, promoting community engagement, driving sales, and garnering local media attention.
• Mentored new hires on company procedures, product knowledge, sales techniques resulting in efficient integration into the workforce.
• Maintained accurate financial records by overseeing daily cash reconciliations and preparing regular reports for senior management.
• Optimized store layout for convenience with intuitive organization of genres, authors, and formats while keeping a clean appearance throughout the space.
• Ensured compliance with all company policies while maintaining a safe and secure environment for customers and employees alike.
• Implemented loss prevention strategies to reduce shrinkage rates by closely monitoring store activity during busy periods.
• Enhanced customer satisfaction by providing personalized book recommendations and maintaining a well-organized store layout.
• Increased efficiency with streamlined processes for receiving shipments, managing returns, and processing special orders.
• Boosted sales by creating visually appealing window displays and implementing strategic promotional initiatives.
• Improved staff productivity through effective scheduling, task delegation, and ongoing training support.

I didn’t graduate as I had a family issue come up but I later attended night classes to become a certified dental assistant.