Amber Holland
Leicester,NC
Summary
Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care. Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Direct Support Professional/ Med Tech
Blue West Oppurtunities
Asheville, NC
12.2022 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and administering medications.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Patient Sitter
Mission Hospital Regional Medical Center
Asheville, NC
07.2021 - 11.2023
- Provided constant monitoring of patients to ensure safety and comfort.
- Assisted with patient transfers, positioning, and ambulation as needed.
- Informed nurses of any changes in patient condition or behavior.
- Performed vital signs checks on patients as directed by nurse.
- Helped patients maintain a safe environment by removing potential hazards from their rooms.
- Provided emotional support to patients who were anxious or distressed.
- Engaged in conversation with confused or disoriented patients to help them stay calm and relaxed.
In Home Health Aide
Maxim Healthcare
Asheville, NC
05.2019 - 10.2021
- Provided assistance with activities of daily living, such as bathing, grooming and dressing.
- Assisted clients with physical therapy exercises to improve mobility and strength.
- Maintained client records and updated care plans to ensure accurate documentation of services provided.
- Monitored vital signs, such as blood pressure and pulse rate.
- Performed light housekeeping duties including laundry and meal preparation.
- Administered prescribed medications in accordance with health care provider instructions.
Direct Support Professional
Davidson Family Services
Swannanoa, NC
12.2020 - 03.2021
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Provided guidance and support to ensure safety of individuals served.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Store Manager
Gulf Gas Station
Asheville, NC
10.2015 - 11.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
Assistant Teacher
Childcare Network
Asheville, NC
02.2010 - 04.2014
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Supported student-led discussions and presentations.
- Encouraged positive behavior with rewards and incentives.
- Assessed student progress through observation, testing, and feedback from teachers.
- Attended faculty meetings as requested by the lead teacher.
Team Leader
Burger King
Asheville, NC
07.2001 - 12.2006
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Education
GED -
AB Tech
Asheville, NC06-2004
Some College (No Degree) - Childcare Credentials
Haywood Community College
Clyde, NCSome College (No Degree) - Medical Assisting
South College - Asheville
Asheville, NCSkills
- Healthy Eating Assistance
- Personal Hygiene Assistance
- Community Activities
- Community Integration Support
- Safety Awareness
- Health And Safety Requirements
- Daily Living Assistance
- Patient Awareness
- Client Safety And First Aid
- First Aid And Safety
- Safe Driving
- Activities Of Daily Living Assistance
- Disability Care
- Progress Documentation
- Regulatory Compliance
- State Regulations Knowledge
- Client Relationship Building
- Social Support
Certification
- CPR 4/5/22
- first aid 4/5/22
Timeline
Direct Support Professional/ Med Tech
Blue West Oppurtunities
12.2022 - Current
Patient Sitter
Mission Hospital Regional Medical Center
07.2021 - 11.2023
Direct Support Professional
Davidson Family Services
12.2020 - 03.2021
In Home Health Aide
Maxim Healthcare
05.2019 - 10.2021
Store Manager
Gulf Gas Station
10.2015 - 11.2020
Assistant Teacher
Childcare Network
02.2010 - 04.2014
Team Leader
Burger King
07.2001 - 12.2006
GED -
AB Tech
Some College (No Degree) - Childcare Credentials
Haywood Community College
Some College (No Degree) - Medical Assisting
South College - Asheville
- CPR 4/5/22
- first aid 4/5/22
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