Summary
Overview
Work History
Education
Skills
Timeline
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Amber Howser

Ridgeley,WV

Summary

Proven track record in enhancing financial operations and customer satisfaction at Allegany Aggregates, Inc., leveraging expert organizational skills and comprehensive Microsoft Office proficiency. Achieved significant improvements in account monitoring and payment coordination, demonstrating a strong ability to drive results and foster client relations.

Overview

6
6
years of professional experience

Work History

Accounts Receivable Clerk /IT Assistant

Allegany Aggregates, Inc.
08.2020 - Current
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Responded to inbound inquiries regarding accounts and payments.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Supported IT department with problems
  • Setting up new computers and emails for new employees

Teller

First Peoples Community Federal Credit Union
01.2020 - 08.2020
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Community Manager

LogoNation
07.2019 - 01.2020
  • Traveled to different towns for sales
  • Interacted and grew relationships with local businesses
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Developed and implemented strategies to increase client retention.

Assistant Manager

Rue21
03.2019 - 07.2019
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Leader

Buckle
10.2018 - 03.2019
  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Maintained team flexibility and embraced change to adapt within dynamic markets.

Education

Bachelor of Science - Management

Indiana University of Pennsylvania
Indiana, PA
05.2018

Skills

  • Account Monitoring
  • Financial Reporting
  • Customer Relations
  • Payment Coordination
  • Payment posting
  • Recordkeeping
  • Organizational Skills
  • Microsoft Office
  • Computer Skills

Timeline

Accounts Receivable Clerk /IT Assistant

Allegany Aggregates, Inc.
08.2020 - Current

Teller

First Peoples Community Federal Credit Union
01.2020 - 08.2020

Community Manager

LogoNation
07.2019 - 01.2020

Assistant Manager

Rue21
03.2019 - 07.2019

Leader

Buckle
10.2018 - 03.2019

Bachelor of Science - Management

Indiana University of Pennsylvania

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Amber Howser