Amber Hubka

Knowledgeable and dedicated customer service professional with extensive experience in Assistant Management industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Conscientious Assistant with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Diligent Assistant skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction. Motivated Assistant experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Supervised team of 6 staff members.

It may seem as though I do not have, all the things that you may be looking for, however it's not only about what a person can do at a job, it also matters if they have wisdom, that plays a big part in any job. I have outstanding communication skills, I am leader, I am confident, I am different than other women. I have a diverse background of different things don't let that alarm you. :) An example would be I grew up working on cars with my dad. Therefore anything to do with cars, trucks, 4 wheelers etc I know a little bit about. I am able to change out a hot water heater, remodel, this is just a few of the things but the kicker of it is, I am good looking. It's the truth I am supposed to be honest which by the way is one of the most important morals I have instilled in me. I love the color pink, I am blonde so sometimes I can be just a bit silly. I want to be able to just show my skills, not talk about what I am capable of. So I am the best choice, for this postion/career/job all depends on what a person makes of it.