Amber Green

Performed janitorial services at Rivian to maintain cleanliness and hygiene.

• Cleaned office spaces, restrooms, and common areas to meet ABM facility standards.
• Sanitized high-touch surfaces using approved cleaning chemicals and safety procedures.
• Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
• Operated floor buffers, vacuums, and mops for daily janitorial service.
• Followed shift checklists for lobby, hallway, and restroom cleaning tasks.
• Sweep, mop, and buff floors in all areas of the building.
• Vacuum carpets in offices, hallways, lobbies, stairwells.

• Provided technical support for office equipment, ensuring optimal functionality and minimal downtime.
• Collaborated with team to troubleshoot and resolve client issues, enhancing overall service delivery.
• Conducted regular maintenance on copiers and printers, enhancing equipment reliability.
• Managed inventory by tracking supplies and ordering materials to ensure availability for operations.
• Sorted incoming mail by category and distributed it promptly to departments.
• Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
• Organized mailroom to facilitate easy access to materials and streamline workflow for staff.
• Labeled packages accurately with recipient details to prevent mailing errors.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Monitored outgoing mail status to keep customers informed of delivery progress.
• Used postage meters, folding machines, and labelers to prepare mail efficiently.
• Operated multifunction printers, fax machines, and mailroom equipment
• Processed incoming and outgoing mail, packages, and deliveries

• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Operated machinery and equipment to assemble products efficiently.
• Collaborated with team members to consistently achieve production targets.
• Organized work to meet demanding production goals.
• Troubleshot minor equipment issues, minimizing downtime during shifts.
• Provided feedback on processes to support continuous improvement initiatives.
• Followed safety protocols to maintain a secure work environment.
• Used equipment properly to avoid workplace hazards or injuries.
• Structured daily tasks to enhance workflow efficiency. to meet demanding production goals.
• Assisted in training new employees on production processes, ensuring a seamless integration into the team.
• Supported continuous improvement initiatives by providing feedback on processes.

• Processed client documentation to ensure compliance with regulatory standards.
• Coordinated interdepartmental workflows to improve service delivery.
• Implemented data entry procedures, ensuring accuracy and currency of records.
• Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.
• Analyzed service metrics to pinpoint operational improvement opportunities.
• Collaborated with other departments to enforce data accuracy and enhance productivity.
• Analyzed service metrics to identify areas for operational improvement and efficiency gains.
• Trained new staff on processing protocols and best practices for client interaction.
• Developed training materials to support ongoing staff education and skill enhancement.
• Managed and organized documents for data entry tasks.

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

• Implemented filing system improvements, enhancing document retrieval speed and accuracy.
• Coordinated executive calendars to optimize appointment scheduling. and calendar coordination for executives, ensuring optimal time management.
• Solicited and marketed to business and community events and performed outbound calling.
• Operated multi-line phone system to handle incoming calls efficiently. and enthusiastically greeted callers.
• Managed scheduling and calendar coordination for executives, ensuring optimal time management.