Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Hulshouser

Middleburg

Summary

Dynamic General Manager with a proven track record at Dixie Pig BBQ, excelling in customer relationship management and staff training. Expert in cost management and cash flow oversight, I consistently enhance operational efficiency while delivering exceptional service. Committed to fostering a positive team environment and ensuring compliance with health standards.

Overview

24
24
years of professional experience
1
1
Certification

Work History

General Manager of Food Service

Dixie Pig BBQ
Oakland Park
06.2018 - Current
  • Supervised staff to ensure quality service and adherence to standards.
  • Managed daily operations of food service and restaurant activities.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Scheduled staffing levels according to expected business volume on a daily basis.
  • Collaborated with health inspectors to address any compliance issues promptly.
  • Coordinated with chefs and kitchen staff to develop menus that satisfied customer preferences while managing costs.
  • Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Assisted in planning and executing special events and catering services.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • Maintain accurate employee records and update payroll information regularly.

Lead Dental Assistant

Dental Spa
Lighthouse Point
05.2018 - 09.2022
  • Assisted dentists with various clinical tasks and patient examinations.
  • Supervised daily operations of dental procedures and patient care.
  • Trained new staff on best practices and office protocols for efficiency.
  • Ensured compliance with health regulations and safety standards in the clinic.
  • Coordinated patient scheduling to optimize workflow and minimize wait times.
  • Educated patients on post-operative care and oral hygiene practices effectively.
  • Maintained accurate patient records using electronic health record systems diligently.
  • Actively participated in team meetings to discuss workflow strategies for improving productivity.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns (Cerec), extractions, implants.
  • Assisted with the setup of treatment rooms and sterilization of instruments.
  • Maintained patient charts, including medical histories, medications, and allergies.
  • Prepared multiple treatment plan options for patients.

Dental Assistant

The Center for Implant and General Dentistry
Lindale
06.2014 - 05.2018
  • Assisted dentists during procedures and provided chairside support.
  • Prepared treatment rooms and sterilized instruments for patient care.
  • Managed patient records and scheduled appointments efficiently.
  • Operated dental equipment and maintained inventory of supplies.
  • Maintained and ordered dental inventory for office.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Handled all dental implant cases from start to finish.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.

Oral Surgery Assistant

Southern Surgical Arts
Tyler
01.2011 - 06.2014
  • Assisted oral surgeons during procedures using advanced surgical instruments.
  • Prepared and sterilized surgical tools to maintain a safe environment.
  • Educated patients on pre-operative and post-operative care instructions.
  • Instructed patients on proper home care techniques following oral surgery.
  • Prepared treatment rooms by setting up instruments, supplies, and medications needed for procedures.
  • Assisted with suturing wounds closed following surgical operations when necessary.
  • Dispensed medications prescribed by the surgeon according to established protocol.
  • Collected specimens from biopsies or other tissue samples sent off for laboratory testing.
  • Coordinated scheduling of appointments between patients and surgeons.
  • Took impressions of teeth for fabrication of prostheses such as crowns or dentures.

Dental Assistant

US Army
Fort Hood
04.2001 - 12.2006
  • Assisted dentists during procedures and provided chairside support.
  • Prepared treatment rooms and sterilized instruments for patient care.
  • Educated patients on oral hygiene and post-treatment care instructions.

Education

High School Diploma -

Woodside High School
Newport News, VA
06-2001

Skills

  • Customer relationship management
  • Cost management
  • Staff training
  • Cash flow oversight
  • Inventory management
  • Hiring procedures
  • Patient care
  • Dental procedures assistance
  • Infection control
  • Problem solving
  • Patient schedule management
  • Patient services
  • Time management

Certification

  • Previous Dental Assistant License (Expired)
  • Food Manager License (Current)

Timeline

General Manager of Food Service

Dixie Pig BBQ
06.2018 - Current

Lead Dental Assistant

Dental Spa
05.2018 - 09.2022

Dental Assistant

The Center for Implant and General Dentistry
06.2014 - 05.2018

Oral Surgery Assistant

Southern Surgical Arts
01.2011 - 06.2014

Dental Assistant

US Army
04.2001 - 12.2006

High School Diploma -

Woodside High School

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