Amber Hunter
Wyoming,MI
Summary
Proven Office Manager at River City Truck & Trailer, adept in organizational skills and office administration, significantly enhanced operational efficiency. Excelled in staff management and customer service, fostering a productive work environment. Implemented a recycling program, reducing environmental impact, and streamlined processes, achieving a more efficient office layout.
Overview
21
21
years of professional experience
Work History
Office Manager
River City Truck & Trailer
05.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Optimized office space utilization, leading to more efficient and productive work environment.
Paperwork Reduction Specialist
NAPA Auto Parts - Genuine Parts
06.2019 - 05.2020
- Followed all company policies and procedures to deliver quality work.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Designated Hitter
Walgreens
08.2003 - 06.2019
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
- Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
- Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
Education
Diploma -
East Kentwood High School
Grand Rapids, MISkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Scheduling and calendar management
- Bookkeeping
- Document Management
- Account Reconciliation
- Credit and collections
- Relationship Building
- Staff Management
- Employee Supervision
- Conflict Management
- Supply Management
- Employee Training
- Event Coordination
- Team Bonding
- Policy and procedure modification
- Technical Support
- MS Office
- Teamwork and Collaboration
Timeline
Office Manager
River City Truck & Trailer
05.2020 - Current
Paperwork Reduction Specialist
NAPA Auto Parts - Genuine Parts
06.2019 - 05.2020
Designated Hitter
Walgreens
08.2003 - 06.2019
Diploma -
East Kentwood High School
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