Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amber Hutchinson

Chandler,AZ

Summary

Dynamic HR professional with a strong background in managing departmental functions and connecting with employees. Expertise in developing talent management and employee engagement initiatives that improve performance and productivity. Skilled communicator and decisive manager, adept at solving complex challenges. Focused on creating a positive workplace environment through strategic HR practices.

Overview

20
20
years of professional experience

Work History

Operations Manager/Chief People Officer

SnkrHeadz Restaurant / Legacy Lounge
Chandler, Arizona
01.2024 - Current
  • Spearheaded restaurant and club operations, including staffing, budgeting, and guest experience management.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Ensured exceptional guest satisfaction through consistent, high-quality service delivery.
  • Administered payroll and benefits programs efficiently, ensuring regulatory compliance.
  • Managed daily operations with effective opening and closing procedures.
  • Ensured compliance with health, safety, and sanitation regulations.
  • Monitored inventory control and managed food and beverage ordering to optimize costs.
  • Led talent acquisition initiatives through sourcing, interviewing, and onboarding high-potential candidates.
  • Cultivated strong employee relations by addressing concerns and implementing engagement strategies.

HR Generalist

CND Life Sciences
Scottsdale, Arizona
04.2024 - 08.2024
  • Sourced, interviewed, and onboarded high-potential candidates to align with organizational goals.
  • Cultivated strong employee relations by proactively addressing concerns and implementing engagement strategies.
  • Managed payroll and benefits administration to ensure accuracy and compliance with regulatory requirements.
  • Conducted audits and implemented risk mitigation strategies to uphold adherence to employment laws.
  • Analyzed workforce data using HRIS systems to identify trends and inform strategic HR decisions.
  • Oversaw employee relations initiatives to foster a positive workplace culture.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Managed performance reviews, disciplinary actions and salary negotiations.

Director of Operations

Laughlin Entertainment, LLC
Phoenix, Arizona
10.2021 - 03.2024
  • Led strategic planning and execution of diverse year-round event program, achieving 30% increase in ticket sales.
  • Managed vendor relationships to secure quality supplies for various productions.
  • Coordinated logistics for events, ensuring timely setup and breakdown of equipment.
  • Oversaw budget allocations for events, monitoring expenses and resource utilization.
  • Implemented safety protocols across locations to maintain a secure work environment.
  • Cultivated partnerships with talent agencies, managers, and A-list artists to drive innovation.
  • Collaborated with marketing team to implement social media strategies for audience engagement.
  • Oversaw box office operations, optimizing ticket sales processes through best practices.
  • Negotiated contracts with artists, vendors, and stakeholders to ensure compliance with budget and timelines.

Human Resources Generalist/Recruiter/Diversity & Inclusion Manager

Edupoint Educational Systems, LLC
Mesa, AZ
01.2018 - 01.2023
  • Executed full-cycle recruitment and staffing forecasting to optimize talent acquisition.
  • Revamped onboarding experience, enhancing integration for new hires.
  • Managed employee relations, leave of absence processes, and investigations to ensure compliance.
  • Facilitated succession planning and project management for leadership development initiatives.
  • Conducted exit interviews and implemented salary adjustments based on performance metrics.
  • Defended against numerous EEO charges and wrongful termination claims with successful outcomes.
  • Implemented innovative sourcing strategies through social media, job boards, and college recruitment events.
  • Created internal opportunity posting process, ensuring effective communication across the organization.
  • Administered benefits programs, ensuring compliance with regulations and policies.
  • Created training materials for new hires and provided orientation sessions.
  • Performed audits of payroll records to ensure accuracy of employee information.

Leaves & Workers Compensation Coordinator

Carvana
Tempe, Arizona
01.2018 - 09.2018
  • Managed leave of absence and workers' compensation programs for over 3,000 employees across 25 states, ensuring full compliance with FMLA, ADA, and USERRA regulations.
  • Oversaw programs that achieved a 42% reduction in compliance-related legal incidents.
  • Collaborated with more than 50 department heads to provide updates on leave cases and return-to-work plans.
  • Streamlined communication by implementing a centralized reporting system, reducing email volume by 40%.
  • Coordinated with insurance carriers and medical providers to enhance employee care.
  • Evaluated medical procedures while facilitating ADA interactive processes for optimal outcomes.
  • Tracked leave hours and partnered with vendors to ensure payroll accuracy for all employees.
  • Maintained confidentiality of medical information in compliance with HIPAA guidelines, guaranteeing 100% privacy.

HR Physician Onboarding Navigator

Banner Health Systems
01.2016 - 01.2018
  • I managed the coordination for onboarding for employed, contracted and University of Arizona College of Medicine, Phoenix, to streamline, ensure HR compliance, and properly onboard new providers into the organization.
  • I oversaw all data obtained and completed by credentialing departments for newly employed Banner medical physicians.
  • Additionally, I was primary contact for communicating with Physicians, Practice Managers, department administrators and recruiters to gather all necessary information and to coordinate the Provider Orientation and training sessions.
  • Oversaw all onboarding and induction processes for 300+ new providers to verify all new staff's onboarding to the organizational values, systems, policies, and practices.
  • Facilitated a two-day New Provider Orientation conference monthly to confirm that the providers acquired the mandated training.
  • Coordinated background checks and verified employee data for employment eligibility, mitigating employment risks and upholding company integrity.
  • Implemented people-related services, policies, and programs, including contracting, processing reports and requests, employee relations issues, recruitment, employment forecasting, merit increases, staff reduction for 800+ employees in multiple departments.
  • Revitalized the extra shift incentive program process, reducing payout from a three-pay period to a one-pay period.
  • Reviewed and audited documents, invoices, publications, marketing material and kept appropriate records to guarantee 100% HR accuracy.
  • Spearheaded vendor negotiations to provide high-quality but affordable products, saving the company 45% in costs.
  • Enhanced communication across multiple departments to foster collaboration and team effort, boosting productivity by 40%.
  • Investigated staff grievances and industrial relations issues and offered viable solutions to promote employee satisfaction by 50%.
  • Created employee engagement events at free or discounted pricing for employees and their families to enjoy.

HR Business Coordinator

Banner Health Systems
01.2014 - 01.2016
  • Primary contact and case intake for facility consisting of 5,200 employees.
  • Organized and managed new employee orientation for all Banner facilities.
  • Administered recruitment, onboarding, and orientation of 2,500+ new hires.
  • Annually trained 800+ staff on values, policies and procedures, and organization culture and collaborated with 50+ Managers to guarantee proper planning and execution of all internal and external training.
  • Ensured mandatory vaccinations were completed in a timely fashion.
  • Generated monthly reports on employee onboarding status for management review to optimize operational efficiency and metrics for the management to guide workforce resource optimization.
  • Implemented people-related services, policies, and programs, including contracting, processing reports and requests, employee relations issues, recruitment, employment forecasting, merit increases, staff reduction for 800+ employees in multiple departments.
  • Revitalized the extra shift incentive program process, reducing payout from a three-pay period to a one-pay period.
  • Reviewed and audited documents, invoices, publications, marketing material and kept appropriate records to guarantee 100% HR accuracy.
  • Spearheaded vendor negotiations to provide high-quality but affordable products, saving the company 45% in costs.
  • Enhanced communication across multiple departments to foster collaboration and team effort, boosting productivity by 40%.
  • Investigated staff grievances and industrial relations issues and offered viable solutions to promote employee satisfaction by 50%.
  • Created employee engagement events at free or discounted pricing for employees and their families to enjoy.

Legal Specialist II/Personal Banker/Offsite Manager/Team Lead/Collections Specialist II

Wells Fargo Bank
Phoenix, Arizona
01.2006 - 01.2011
  • Served customers by addressing account and asset inquiries with precision in a financial environment.
  • Provided second-tier support for complex issues, assisting both employees and consumers.
  • Created exceptional customer experiences by accurately servicing accounts without unnecessary product upselling.
  • Coordinated offsite events with partners to offer discounted Wells Fargo products to employees.
  • Researched, validated data, and managed consumer accounts per court orders as a Legal Specialist.
  • Collaborated with courts, attorneys, consumers, and stores to address writs and levies on accounts.
  • Trained new team members, ensuring seamless integration into workflows.

Education

Bachelor of Science - Management

UNIVERSITY OF PHOENIX
Phoenix, AZ
01.2023

Skills

  • Effective communication skills
  • Strategic planning and performance reporting
  • Talent acquisition and onboarding
  • Training development and facilitation
  • Change management
  • Merger and acquisition restructuring
  • Employee relations and engagement
  • Employment law compliance
  • Leadership coaching
  • HRIS implementation and selection
  • Budget management and vendor negotiation
  • Event logistics coordination

Affiliations

City of Chandler Committee Member, Neighborhood Advisory Committee

2017-CURRENT
Participate in community discussions, provide input on local issues, and collaborated with city officials to improve
neighborhood quality of life.
Collaborated with city officials to improve neighborhood quality of life.
Built relationships with staff, residents, and neighborhood leaders.
Contributed to the maintenance and enhancement of neighborhood programs

City of Chandler Planning Committee Member, For Our City Day

2017-CURRENT

Contributed to the planning and execution of annual community events.
Fostered a sense of community and civic pride.
Collaborated with city staff and volunteers to organize event logistics.
Assisted in securing sponsorships and donations.
Participated in event setup and teardown.

City of Chandler Chair, Neighborhood Advisory Committee

2020-2022

Led strategic planning and decision-making processes.
Represented neighborhood interests to city decision-makers.
Fostered collaboration among committee members, city staff, and residents.
Oversaw the implementation of neighborhood improvement projects.

Timeline

HR Generalist

CND Life Sciences
04.2024 - 08.2024

Operations Manager/Chief People Officer

SnkrHeadz Restaurant / Legacy Lounge
01.2024 - Current

Director of Operations

Laughlin Entertainment, LLC
10.2021 - 03.2024

Human Resources Generalist/Recruiter/Diversity & Inclusion Manager

Edupoint Educational Systems, LLC
01.2018 - 01.2023

Leaves & Workers Compensation Coordinator

Carvana
01.2018 - 09.2018

HR Physician Onboarding Navigator

Banner Health Systems
01.2016 - 01.2018

HR Business Coordinator

Banner Health Systems
01.2014 - 01.2016

Legal Specialist II/Personal Banker/Offsite Manager/Team Lead/Collections Specialist II

Wells Fargo Bank
01.2006 - 01.2011

Bachelor of Science - Management

UNIVERSITY OF PHOENIX

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