Summary
Work History
Education
Skills
Timeline
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Amber Ingersoll

Jackson,Tennessee

Summary

Dynamic professional with a proven track record at PetSmart Charities, excelling in customer relations and appointment scheduling. Recognized for enhancing operational efficiency and resolving client issues effectively. Strong organizational skills and adept at data entry, contributing to improved service delivery and customer satisfaction.

Work History

Receptionist/ Dog Groomer

PetSmart Charities
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Merchandise Manager

Dollar Tree
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Assistant Deli Manager

Food Giant
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Established a positive atmosphere within the department by promoting open communication channels among team members at all times.

Education

Everette School
Alcoa, TN
05.2014

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Customer/Client relations

Timeline

Receptionist/ Dog Groomer

PetSmart Charities

Merchandise Manager

Dollar Tree

Assistant Deli Manager

Food Giant

Everette School

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