Amber Ingram
Chidester,AR
Summary
Dynamic Store Manager at Dollar General with a proven track record in enhancing customer satisfaction through effective training and mentoring. Skilled in inventory control and cash management, I excel in problem-solving and fostering strong customer relations, ensuring a positive shopping experience while leading a high-performing team in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Store Manager
Dollar General
04.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Basic Study -
Ellicott High School
Ellicott, Colorado 05.2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
Timeline
Store Manager
Dollar General
04.2012 - Current
Basic Study -
Ellicott High School