Amber Ireland
Fenton,MI
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Hardworking Bagger with proven history of positive customer feedback for exceptional service. Skilled in organizing and transporting customer purchases to promote safety and convenience. Approachable and friendly individual. Approachable cashier valued for fast, friendly service and accuracy in handling transactions. Recognized for exceeding item-per-hour scanning and bagging goals. In-depth knowledge of weekly ads, advertised specials and other store promotions. Passionate about serving others and eager to take on new responsibilities.
Overview
7
7
years of professional experience
Work History
Dog Sitter
Home Owner
01.2018 - 01.2019
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Bagger
Vgs
08.2020 - 08.2021
- Cleaned and maintained production area and equipment.
- Recorded product, packaging and order information on specified forms.
- Completed daily orders with expert picking and packing of shipments.
- Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
- Sealed containers and packages with glue, tape or other materials.
- Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
- Re-packaged damaged or incorrectly packaged items.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Loaded and unloaded items from production line.
Cashier
Vgs
08.2020 - Current
- Monitored self-checkout systems and provided help in resolving complex problems.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Performed cash, card and check transactions to complete customer purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
Education
Home Schooled
12101 Parkin Lane06.2022
Skills
- I’m Employee Training
- Cash Handling
- Call Response and Transfer
- Product Location
- Relationship Building
- Problem-Solving
- Creative Thinking
- ID Verification
Timeline
Bagger
Vgs
08.2020 - 08.2021
Cashier
Vgs
08.2020 - Current
Dog Sitter
Home Owner
01.2018 - 01.2019
Home Schooled
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