- Experimenting with different creative mediums, like [1painting] [2 resin art] , and [3 pour acrylic painting ] to expand skills and techniques
- I enjoy cooking for friends and family gatherings
- Personal Development and Self-Improvement by reading,attending church,
- Offering time and support to shelters for the homeless,
- Enjoy going on a outside walk listening to a podcast or a audio book for overall physical and mental well-being
Amber Ireland
Summary
Developed skills in fast-paced working environment, focusing on team leadership and customer satisfaction. Proven ability to manage operations, coordinate schedules, and enhance client experiences. Seeking to transition into new field where these abilities can drive success and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revive Hair Salon
Hair Salon
05.2014 - Current
- Improved client experience with thorough consultations that addressed individual needs, preferences, and lifestyle factors.
- Participated in promotional events within the community resulting in increased visibility for the salon among potential new clients.
- Educated clients about proper hair care techniques using various tools such as straighteners, curling irons, or blow dryers for optimal results at home.
- Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
- Enhanced salon''s reputation with consistently high-quality cuts, colors, and styling services for diverse clientele.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Expanded client base through word-of-mouth referrals from satisfied customers and targeted marketing efforts.
- Demonstrated excellent communication skills with clients, effectively translating their desired look into a successful hairstyle.
Moore Life Thrift Store
Moore Options Pregnancy Center
02.2024 - 10.2024
- Enhanced personal knowledge through hands-on experiences, leading to better problem-solving.
- Developed foundational skills in various tasks to enhance teamwork and collaboration.
- Supported team members with routine tasks, ensuring smooth operational flow.
- Built essential skills through continuous learning and application.
- Contributed to team objectives by engaging in assigned tasks diligently.
- Improved efficiency by learning and implementing new techniques.
- Developed better time management abilities by prioritizing tasks.
- Participated in regular staff meetings to discuss workflow improvements and share best practices among team members.
- Promoted store events and special offers to customers, contributing to increased foot traffic and sales revenue.
- Contributed to fundraising efforts by promoting thrift store donations within the local community.
- Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
- Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
- Managed volunteer schedules and responsibilities effectively, optimizing workforce productivity during peak hours.
- Supported donation processing procedures by accurately pricing items based on quality and market value.
- Assisted customers by answering questions and fulfilling requests.
- Operated POS terminals and cash drawer balancing.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Restaurant General Manager
Hoggs BBQ Llc
04.2017 - 12.2022
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Education
High School Diploma -
Dumas High School
Dumas, TX05-2003
Skills
- Problem-solving skills
- Attention to detail
- Decision-making skills
- Cleanliness and sanitation
- Commitment to quality and service
- Adaptability and flexibility
- Strategic planning
- Business development
- Menu developing
- Communication skills
- Customer friendly
- Perform well in high-demand, fast-paced environments
- Problem resolving
Certification
- Cosmetology license [Milan Institute of cosmetology ] [Oct. 2008]
Interests
Timeline
Moore Life Thrift Store
Moore Options Pregnancy Center
02.2024 - 10.2024
Restaurant General Manager
Hoggs BBQ Llc
04.2017 - 12.2022
Revive Hair Salon
Hair Salon
05.2014 - Current
- Cosmetology license [Milan Institute of cosmetology ] [Oct. 2008]
High School Diploma -
Dumas High School
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