Amber Istre
Sulphur,LA
Summary
Proven track record in enhancing customer experiences and streamlining office operations, as demonstrated at Portie Rentals. Skilled in office administration and verbal communication, I excel in creating organized, efficient environments. Successfully improved client satisfaction through effective scheduling and data entry, showcasing a commitment to excellence and strong organizational abilities. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Receptionist
Portie Rentals
06.2020 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Assistant Manager
Circle K
02.2018 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Teacher
Gingerbread House Daycare
03.2016 - 04.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Receptionist
Lake Charles Carriages
01.2017 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Sulphur High School
Sulphur, LASkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Office Administration
- File Management
Timeline
Receptionist
Portie Rentals
06.2020 - 07.2022
Assistant Manager
Circle K
02.2018 - 05.2020
Receptionist
Lake Charles Carriages
01.2017 - 12.2018
Teacher
Gingerbread House Daycare
03.2016 - 04.2018
Sulphur High School