Amber Jackson
Sarasota,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven ability to assess user needs, develop functional specifications, and implement solutions to improve business processes. Seeking a challenging role where I can utilize my skills to drive innovation and contribute to the success of the organization.
Overview
8
8
years of professional experience
Work History
IT Quality Analyst
Jabil
St. Petersburg, FL
11.2021 - Current
- Developed and implemented data quality processes to ensure accuracy of information stored in databases.
- Fostered positive relationships with employees, encouraging feedback for system improvements.
- Provided technical support related to Data Quality initiatives including issue resolution, user training, documentation creation.
- Created test plans for validating source system changes prior to production deployment.
- Participated in requirements gathering sessions with business stakeholders to understand their needs around Data Quality management.
Data Entry Clerk
JCI Jones Chemicals
Sarasota, FL
10.2015 - 11.2021
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Education
Bachelor of Science - Business Administration And Management
State College of Florida
Bradenton12-2026
Associate of Arts -
State College of Florida
Bradenton, FL12-2023
Skills
- Thorough knowledge of emerging technologies
- Strong communication and customer service skills
- Ability to interpret instructions effectively
- Certified and Proficient in Microsoft Office Suite
- Project management and documentation skills
- Proficient in Azure DevOps
- Software Quality Assurance Knowledge
Timeline
IT Quality Analyst
Jabil
11.2021 - Current
Data Entry Clerk
JCI Jones Chemicals
10.2015 - 11.2021
Bachelor of Science - Business Administration And Management
State College of Florida
Associate of Arts -
State College of Florida