Amber Jahn
New York,NY
Summary
Independent supply chain enthusiast with a commitment to continuous learning within the evolving technology landscape. Experience project managing multi-million dollar budgets within the evolving field of technology.
Overview
13
13
years of professional experience
Work History
Financial Representative
Northwestern Mutual
12.2023 - Current
- Increased client satisfaction by providing comprehensive financial advice and personalized solutions.
- Streamlined financial processes for improved efficiency and accuracy in portfolio management.
- Ensured regulatory compliance with thorough documentation and diligent monitoring of transactions.
- Researched and pitched term and whole value life insurance
Direct Software Sourcing Specialist
Resolvit LLC
03.2023 - 09.2023
- Healthcare Technology Client
- Communicate between the Client's different modules of Anesthesia, Imaging, Ultrasound, Maternal & Infant Care, Ventilators, and Digital Solutions to understand the Client's Direct Software footprint in current products and where suppliers are not supporting healthcare modules
- Partner with Client's quality team to ensure all direct software components are FDA and HIPAA compliant
- Work as intermediary between medical device software companies and Client
- Negotiate petty fees
- Organize, read, and decipher contracts between healthcare entities spanning 20+ years
- Negotiation style - patience, assumption that all parties involved are working to help final client, 1B+ healthcare patients touched by Direct Software components
- Built internal website
Impendi Analytics
1099
08.2022 - 02.2023
- Client Confidential
- Researched and evaluated potential suppliers to determine best fit for company needs and identify cost savings opportunities
- Generated reports on purchasing activities to support management decisions.
Extracted hospital system's IT spend, creating architectural diagram of their current technologies and resulting spend - Created tracker with multinational corporations with 40+ contracts, amendments, and change orders with client. Creating legible history of contracted relationship and direct evidence of unfair or untracked charges due to disorganized contractual history
Strategic Sourcing - Indirect Services
L'Oreal USA
07.2017 - 10.2021
- General - Monitor $210M of "technology" spend
- Reduce projected year's spending by 5-11% YoY
- Received three annual consecutive promotions
- Review spend data from 6+ systems, extract 1000s of charges, create inquiry reports/ideas to share with management regarding any saving opportunities identified
- Create 5+ visual diagrams showing internal architecture and exact supplier services connected to each internal pillar. Diagrams included: Retail Technology, Infrastructure, Software and Applications, Digital IT, and Telecommunications
- Politically maneuver contracts between $250K - $1M between 100s of middle management stakeholders with conflicting organizational goals - documenting consensus, and collecting formal approvals from CPO/Sourcing, CFO & CIO
- Migrate stakeholder ideas/initiatives into 0-3 year plan of action
- Work daily with legal ensuring contracts are compliant and ahead of changing local legislation
- Project plan 6+ months in advance to ensure time with internal subject matter experts
- Study suppliers' individual global physical supply chain footprint to ensure no active monies are provided in any facility with child labor. Regularly collect ethical commitment letters from all suppliers guaranteeing dedication to L'Oreal's business ethics
- Manage 38+ suppliers, 200+ contractors within IT Services, consolidating where necessary
- Globally map out rates for all IT services with rate tables from 9+ countries, 60+ territories to create ideal onshore/offshore labor strategy
- Collaborate globally with counterparts sharing data metrics to assist in global Microsoft and Amazon negotiations
- Refute all unjust charges issued from suppliers using all documented evidence from email communication, signed contracts, and documented verbal minutes
- Telecommunications - Created database from employee phone records reviewing $12M USD in annual spend and more than 4000 records between POTS lines, corporate telecommunication devices, wireless services, mobile devices, and circuits
- Created routine validation checks with heads of finance within each division to validate charges to correct company cost structures / internal allocation marks
- Collaborated global telecom strategy with Canadian, European, Asian, and LATAM stakeholders to ensure telecom infrastructure could support global ambitions over three to five year term
- Issued RFP for all of USA telecommunication category resulting in 30% cost reduction
- Organized annual feedback sessions with internal upper management and supplier's upper management to ensure healthy relationship between core telecom partners (AT&T, Verizon, Granite)
- Provided regular internal feedback to account managers to ensure transparent and documented feedback given to suppliers
- Retail Infrastructure as a Service
- Inherited multi-year project mandatory retail service upgrade after multiple failed completion attempts
- Worked with heads of retail to create three-to-five year support vision in unforeseen retail economy within the USA and Canada
- Lead RFP to identify partner with best creative plan to revitalize retail environments, and provide in store employees top notch system support
- Negotiated two years internally amongst heads of retail and finance to identify preferred retail support partner that would carry brands to next retail technology milestone
- Preferred partner later won global business due to Americas example and positive feedback from 70+ retail stakeholders
- Other RFPs/ Projects: CCPA/Website Accessibility, Workplace Managed Services, Penetration/ Vulnerability testing, Data analytics, Ecommerce Marketplace
- PowerMyLearning&BridgingTech Partnerships
- After gaining trust with all IT leadership members including CIO, revised Sourcing E-waste contract to ensure end of contract laptops were donated to non-profit. Creating laptop giveback program to vulnerable individuals within local communities of NYC and NJ office locations.
Waitress & Cashier
Altruda's Italian Restaurant
06.2011 - 01.2017
Maid
Inns At Blackberry Common
Retail Associate
Gap
01.2014 - 01.2016
Education
Bachelor of Science - Supply Chain Management
The University of Tennessee - Knoxville
Knoxville, TN08.2017
Skills
- Active Listening
- Microsoft Excel: 15 Years of Experience
- Purchasing/Sourcing
- Negotiation
Languages
Spanish
Limited Working
Accomplishments
Marathon PR: 3:59:57
Timeline
Financial Representative
Northwestern Mutual
12.2023 - Current
Direct Software Sourcing Specialist
Resolvit LLC
03.2023 - 09.2023
Impendi Analytics
1099
08.2022 - 02.2023
Strategic Sourcing - Indirect Services
L'Oreal USA
07.2017 - 10.2021
Retail Associate
Gap
01.2014 - 01.2016
Waitress & Cashier
Altruda's Italian Restaurant
06.2011 - 01.2017
Maid
Inns At Blackberry Common
Bachelor of Science - Supply Chain Management
The University of Tennessee - Knoxville