Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Amber Jarvis

Lakeland,FL

Summary

Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.

Overview

17
17
years of professional experience

Work History

Emergency Room Technician

South Florida Baptist Hospital ( baycare)
Plant City, FL
2023.03 - Current
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
  • Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Performed basic laboratory tests and collected specimens for further testing.

Optometric Technician

My Eye Doctor
07.2022 - Current
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Optimized machinery and obtained consistent, accurate results through proper equipment calibration.

Emergency Room Technician

Lakeland Regional Health Medical Center
05.2014 - 04.2022
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Applied orthopedic devices like traction and OCL splints.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Liaised between nurses, physicians, patients, and visitors.
  • Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
  • Used [Software] to maintain records of patient care, condition and progress and reported and discussed observations with [Job title].

Hostess

Abuelos Mexicain Embassy
03.2007 - 04.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Gi Technician

Lakeland Surgery And Diagnostic Center
02.2012 - 05.2014
  • Collect and prepare specimens for cytology, microbiology, and pathology.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Transferred scopes to appropriate department for repairs and maintenance.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Clean and sterilize endoscopes, forceps, snares and other tools and equipment following established infection control procedures.
  • Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
  • Generate and complete daily sterilization, endo flush, and endoscopy scope logs.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Setup and tore down patient roots to clean up past procedures and prepare for upcoming appointments.
  • Completed tasks to assist medical staffs during procedures.
  • Ambulated and assisted patients before and after procedures.
  • Coordinated and maintained patient charts by recording information and ensuring confidentiality.

Education

Emergency Medical Technician - Nursing

Polk Community College
Lakeland Fl
05.2012

Patient Care Technician - Nursing

Travis Career Center
Lakeland Fl
05.2009

High School Diploma -

Lakeland Senior Highschool
Lakeland Fl
05.2007

Skills

  • Exam Prep
  • Patient Engagement
  • Active Listening
  • Lens Prescription
  • Pulse Oximetry
  • Critical Thinking
  • Medical History Collection
  • Patient Education
  • vital signs
  • splinting broken bones
  • can type 65wpm
  • cpr certified

references

Della Randolph . ( registered nurse) worked with me at Lakeland Regional Medical Center: (11years)

813-601-5098

Dean Andrews( General Manager) worked with at Abuelos Mexican Embassy: (13 years)

Angel Lopez ( assistant manager) worked with me at Abuelos Mexican Embassy (13 years

Timeline

Emergency Room Technician

South Florida Baptist Hospital ( baycare)
2023.03 - Current

Optometric Technician

My Eye Doctor
07.2022 - Current

Emergency Room Technician

Lakeland Regional Health Medical Center
05.2014 - 04.2022

Gi Technician

Lakeland Surgery And Diagnostic Center
02.2012 - 05.2014

Hostess

Abuelos Mexicain Embassy
03.2007 - 04.2021

Emergency Medical Technician - Nursing

Polk Community College

Patient Care Technician - Nursing

Travis Career Center

High School Diploma -

Lakeland Senior Highschool

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Amber Jarvis