Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
AdministrativeAssistant
Amber Jenkins

Amber Jenkins

Cypress,TX

Summary

To obtain a position in a dynamic company where I can utilize my superior organizational skills.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Cleaning Contractor

Absolute Level Services, LLC.
10.2024 - Current
  • Managed cleaning projects, ensuring high cleanliness standards and client satisfaction.
  • Trained staff on cleaning techniques, safety protocols, and equipment usage.
  • Developed custom cleaning plans to enhance service efficiency.
  • Implemented quality control measures through inspections and feedback.
  • Coordinated schedules for teams, optimizing workforce allocation and minimizing downtime.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Maintained inventory of supplies, ensuring availability while reducing waste.
  • Secured long-term contracts with satisfied customers, contributing to business growth.

Assistant Coach

North Houston Elite Volleyball
08.2024 - Current
  • Developed training programs to boost team performance and skills.
  • Coordinated practice schedules for optimal athlete engagement.
  • Analyzed game footage to identify strategic strengths and weaknesses.
  • Implemented evaluation systems to monitor athlete progress.
  • Fostered positive team culture with motivational strategies.
  • Collaborated with staff to ensure safety compliance.
  • Built strong relationships with players to enhance trust and goal achievement.
  • Managed drills and fitness circuits to improve athletic performance.

Dog Handler Assistant

Terry Smith Dog Handler
07.2009 - 08.2024
  • Assisted at dog shows for over 10 years, handling feeding, bathing, grooming, and administrative tasks like scheduling and travel arrangements.
  • Maintained a clean driving record while safely transporting dogs.
  • Greeted pet owners, discussed services and costs, and assessed animal needs.
  • Enhanced workplace atmosphere through teamwork on event planning and community outreach projects.
  • Managed scheduling, client record updates, and payment processing efficiently and professionally.
  • Trained dogs in obedience and behavior modification to improve performance.
  • Created customized training programs based on individual dog needs and owner goals.
  • Regularly sanitized kennels and play areas to maintain cleanliness in boarding facilities.

Executive Assistant

The Kink Team
06.2016 - 06.2017
  • Managed emails, meetings, and calls for Kink Team owner.
  • Ordered supplies and lunches for office.
  • Organized events of various sizes.
  • Coordinated team meetings and office gatherings.
  • Ran daily errands for office and owner.
  • Oversaw special office projects.
  • Handled paperwork for auction homes.
  • Entered data for multiple office areas.
  • Created home listings and new packet materials.
  • Answered phones in receptionist's absence.
  • Managed building maintenance and repairs.
  • Scheduled services for home inspections and maintenance.
  • Prepared for open houses and organized company parties.

Executive Assistant to the Chief Financial Officer

Argos Ready Mix South Central
02.2012 - 08.2015
  • Created bank wires and ACHs daily.
  • Coded invoices for Accounts Payable.
  • Processed credit card transactions for Credit Department.
  • Reconciled daily bank transactions in Great Plains for three companies.
  • Updated and distributed daily cash position report.
  • Processed data from Crystal Reports and Great Plains to update sales reports.
  • Maintained office supplies and billing for DFW area, corporate office, and 42 plants.
  • Handled reservations for executive staff through Concur.

Accounts Payable Clerk

Argos Ready Mix
11.2011 - 02.2012
  • Processed material receipts and concrete tickets with Excel spreadsheets.
  • Managed timely invoice processing, ensuring compliance with policies.
  • Executed weekly material checks.
  • Paid invoices using Excel pivot tables to verify tonnages.
  • Inserted columns in spreadsheets to calculate costs.
  • Handled TMT customer accounts and processed payables.
  • Managed Tealstone ticket requests and credit department invoices.
  • Provided backup support for receptionist and reconciled vendor statements.

Dispatcher/Order Taker

XL Parts, LLC
08.2011 - 11.2011
  • Took orders by phone, fax, email in high-volume call center.
  • Processed orders for account, COD, and new customers.
  • Verified availability using parts inventory system.
  • Scheduled delivery dates for out-of-stock parts.
  • Dispatched drivers for deliveries to customers and retail stores.
  • Resolved customer issues and collaborated with credit department on accounts on hold.
  • Processed cash and account orders via credit card, cash, invoice.

Specialist and Sourcing Manager

Amazon
04.2009 - 08.2011
  • Processed all internet orders thru Amazon.
  • Handled invoicing, packing and shipping.
  • Managed parts shipping to multiple XL Parts stores.
  • Time management of drivers to maintain efficient delivery schedules.

Office Manager

Prestige Collision
08.2006 - 04.2008
  • Collaborated with insurance adjusters to file claims, prepare estimates, and manage customer relations.
  • Oversaw parts inventory management.
  • Coordinated wrecker drivers' schedules.

Receptionist

Nedal Insurance
03.2005 - 07.2006
  • Handled calls and processed health insurance claims.
  • Compiled and sent information packets to prospective customers.

Office Clerk

Texas First Collision
02.2004 - 03.2005
  • Handled phones, customer relations.
  • Managed estimates, filed claims, maintained communications with insurance companies.
  • Oversaw parts inventory.

Education

Associate of Applied Science -

Lone Star College System
Tomball, TX
05-2021

High School Diploma -

Beebe Senior High School
Beebe, AR
05-2000

Skills

  • Executive assistance expertise
  • Proficient in customer service
  • Experienced administrative assistant
  • Accounts payable processing expertise
  • Accounts receivable management
  • Proficient in financial reporting practices
  • Experienced office manager
  • Coordinated travel logistics
  • Banking experience
  • Data analysis and reporting
  • Skilled in QuickBooks financial management
  • Proficient in ledger reconciliation
  • Journal Entries
  • Financial accounting
  • ACH
  • Forecasting
  • Sourcing
  • Financial account reconciliation
  • Crystal Reports
  • Animal Care
  • Financial Analysis
  • Data Warehouse
  • Sales experience
  • Digital marketing
  • Customer engagement
  • Accounts receivable management
  • Personal assistant experience
  • Accounts payable
  • Account reconciliation
  • Cash management
  • Clerical experience
  • Front desk
  • Point of sale operation
  • Customer-focused retail sales
  • Workplace organization
  • Consistent work performance
  • Initiative-driven mindset
  • Data entry
  • Strategic decision-making
  • Commitment to customer satisfaction
  • Employee onboarding and training

Certification

Driver's License

Additional Information

  • Skills
  • Basic Microsoft Office
  • Proficient in Word, Excel, Outlook, PowerPoint, Adobe, Quick Books
  • Utilize Excel pivot tables and formulas
  • Basic knowledge of Excel grafts and charts
  • Exceptionally creative and self-motivated
  • Excellent communication and problem solving skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cleaning Contractor

Absolute Level Services, LLC.
10.2024 - Current

Assistant Coach

North Houston Elite Volleyball
08.2024 - Current

Executive Assistant

The Kink Team
06.2016 - 06.2017

Executive Assistant to the Chief Financial Officer

Argos Ready Mix South Central
02.2012 - 08.2015

Accounts Payable Clerk

Argos Ready Mix
11.2011 - 02.2012

Dispatcher/Order Taker

XL Parts, LLC
08.2011 - 11.2011

Dog Handler Assistant

Terry Smith Dog Handler
07.2009 - 08.2024

Specialist and Sourcing Manager

Amazon
04.2009 - 08.2011

Office Manager

Prestige Collision
08.2006 - 04.2008

Receptionist

Nedal Insurance
03.2005 - 07.2006

Office Clerk

Texas First Collision
02.2004 - 03.2005

Associate of Applied Science -

Lone Star College System

High School Diploma -

Beebe Senior High School

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