Summary
Overview
Work History
Education
Skills
Timeline
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Amber Johnson

Alvin,TX

Summary

Hardworking clerical specialist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

20
20
years of professional experience

Work History

Owner

Amber Nicole Photography
01.2016 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.

Accounts Payable and Receivable Clerk

MPCA
04.2007 - 01.2012
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
  • Enhanced financial reporting accuracy through diligent reconciliation of accounts payable and receivable records.
  • Improved cash flow management by accurately forecasting incoming payments and scheduling outgoing expenses.
  • Enhanced internal controls for managing cash disbursements, mitigating risk associated with fraudulent activities or errors in payment processing.
  • Accurately processed high volumes of invoices within tight deadlines while maintaining a low error rate.
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
  • Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
  • Assisted in the implementation of new accounting software, streamlining processes and improving overall efficiency within the department.
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Loans Advisor New Account Rep

Texas First Bank
04.2005 - 11.2007
  • Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
  • Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
  • Streamlined communication processes, ensuring clients received regular updates on their investments and financial plan progress.
  • Assisted in the development of training materials for new advisors, improving overall team performance.
  • Conducted thorough reviews of clients'' existing financial plans, identifying areas for improvement or adjustment.
  • Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Front Desk Assistant

Lake Jackson Pediatrics
06.2004 - 01.2005
  • Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Maintained patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
  • Contributed to a positive clinic environment by greeting patients warmly and providing exceptional customer service.
  • Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
  • Coordinated referrals to specialists, streamlining the process for both patients and providers.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic, and health history to keep information current.

Education

Business Administration

Alvin Community College
Alvin, TX

Skills

  • Office Administration
  • Labor Relations
  • Microsoft Excel proficiency
  • Payment Processing
  • Purchase Order Management
  • Cash Flow Management
  • Business marketing
  • Financial Planning
  • Small business operations
  • Business Development

Timeline

Owner

Amber Nicole Photography
01.2016 - Current

Accounts Payable and Receivable Clerk

MPCA
04.2007 - 01.2012

Loans Advisor New Account Rep

Texas First Bank
04.2005 - 11.2007

Front Desk Assistant

Lake Jackson Pediatrics
06.2004 - 01.2005

Business Administration

Alvin Community College

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