Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Software
Microsoft
Timeline
Hi, I’m

Amber Johnson

Sales Rep
Old Hickory,TN
Amber Johnson

Summary

Accomplished Sales Representative with a proven track record at American Home Patient, adept in territory sales and building robust customer relationships. Leveraged consultative sales strategies and exceptional customer service to consistently exceed sales targets. Recognized for superior organizational skills and a tenacious follow-up approach, contributing significantly to revenue growth and customer satisfaction. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

17
years of professional experience

Work History

American Home Patient

Sales Representative
05.2013 - 06.2020

Job overview

  • Kept detailed records of daily activities through online customer database.
  • Managed friendly and professional customer interactions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.

Comdata

Sales Representative
06.2019 - 08.2019

Job overview

  • Answered customers' questions regarding products, prices, and availability.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Built diverse and consistent sales portfolio.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Bank of the South

Teller
08.2003 - 02.2010

Job overview

  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

Tennessee Technological University
Cookeville, TN

Bachelor of Arts from Marketing
05-2002

University Overview

Friendship Christian High School
Lebanon, TN

High School Diploma
05-1996

University Overview

Skills

  • Territory sales
  • Lead prospecting
  • Client Service
  • Customer Needs Assessment
  • Relationship Building
  • Customer Service
  • Pipeline Development
  • Telephone sales
  • Customer Relationship Building
  • Upselling and Cross Selling
  • Issue Resolution
  • Territory Management
  • Expansive personal network
  • Exceptional customer service
  • Organized and Efficient
  • Superior organizational skills
  • Key relationship management
  • Tenacious follow-up
  • Analytical Thinking
  • Data Entry
  • Email and Phone Etiquette
  • Sales Representative of the Month Award
  • Closing Techniques
  • Prospect Follow-Up
  • Salesforce
  • Clear and articulate phone manner
  • Dependable
  • Sales Pipeline Management
  • Sales expertise
  • Sales and negotiation
  • Product Knowledge
  • B2B Sales
  • Client Relationship Management
  • Solution coordination
  • Goal Setting
  • Relationship building and management
  • Documentation And Reporting
  • Customer Relationship Management
  • Sales closing
  • Goals and performance
  • Driven
  • Consultative sales strategies
  • Revenue Growth

Accomplishments

Accomplishments
  • Ranked #1 at American Home Patient for 10 years.

Awards

Awards

Made over 200 calls a day. Exceeded quota by 50%. Highest amount closed was $3,000,000.

Software

Microsoft Word, Excel, Powerpoint and Outlook

Microsoft

Microsoft

Very proficient with Microsoft. I have used these programs in every job I have had. 

Timeline

Sales Representative
Comdata
06.2019 - 08.2019
Sales Representative
American Home Patient
05.2013 - 06.2020
Teller
Bank of the South
08.2003 - 02.2010
Tennessee Technological University
Bachelor of Arts from Marketing
Friendship Christian High School
High School Diploma

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