Amber Johnson
Mulino
Summary
Versatile professional with experience in hospital clerical administration, warehouse fulfillment, and customer service. Great at problem-solving, process optimization, and ensuring timely, accurate outcomes in a fast-paced environment. Eager to apply a strong work ethic and a diverse skill set to drive efficiency and operational excellence.
Overview
11
11
years of professional experience
Work History
Warehouse associate/ Problem solver
Amazon Fulfillment Center
Woodburn
06.2025 - Current
- Currently working as an inbound Problem Solver at Amazon specializing in resolving complex issues to ensure smooth warehouse operations and maintain high-quality standards.
- Highly proficient in utilizing Amazon's internal software and inventory management systems to analyze data, identify discrepancies, and implement effective solutions.
- Results-driven fulfillment associate who consistently meets and exceeds daily productivity targets while maintaining quality and safety standards.
Service Advisor
Ron Tonkin Chevrolet
Portland
02.2025 - 04.2025
- Served as the primary point of contact for service customers, ensuring a positive and efficient service experience.
- Scheduled service appointments, listened to customer concerns, and accurately documented vehicle issues.
- Provided cost estimates and explained recommended services to customers.
- Facilitated service between customers and service technicians to ensure timely and quality repairs.
- Processed service paperwork, including invoices, third party payers, and all other payments.
Online order selector
Whole Foods Market
Portland
10.2024 - 02.2025
- Specializing in accurate and timely fulfillment of online grocery orders for pickup and delivery.
- Demonstrated ability to maintain quality control for produce and perishable items while consistently meeting high productivity standards.
- My managers had let me know that my efficient and accurate fulfilled orders had stood out among my peers.
- Customer-focused fulfillment specialist skilled in using mobile app technology to locate and select grocery items, ensuring high accuracy and order integrity.
- I really enjoyed this job and found preparing orders for customers was very fulfilling.
- When there was a lull in orders, I kept myself busy by facing/ merchandising the store.
Operating room Office Assistant
Legacy Meridian Park Hospital
Tualatin
08.2022 - 01.2025
- I assisted peers and colleagues at the operating room’s charge desk, answering phone calls, adding urgent and non-urgent surgical cases, and supporting up to 9 surgical cases at a time by running specimens, blood, surgical equipment and tools to keep every case running smoothly and on time.
- I am also in charge of over 300 employee timecards.
- I manage payroll for 8 different units in the hospital.
- From proofreading timecards to creating and submitting payroll adjustments for employees with paycheck errors.
- I am efficient with my heavy workload because of my ability to pay attention to detail.
Short stay Unit Secretary
Legacy Meridian Park Hospital
Tualatin
10.2021 - 08.2022
- Scheduling all Short Stay surgery cases in pre op and post op rooms.
- Prepare all scheduling material for the charge nurse so they can schedule nurses to the patients accordingly.
- Create patient charts and call every patient coming in the next day to give them instructions on what time to show up for surgery and answer or delegate any questions the patient may have.
- Create supply orders to ensure the unit has what they need.
- Edit and correct Short Stay’s My Time.
- Stock rooms and provide support on the unit wherever I can.
ED Patient Access Representative
Adventist Health Portland
Portland
01.2017 - 10.2021
- Registering incoming patients and ambulances quickly and correctly to ensure accurate medical records.
- Obtaining financial registration information from all patients to update the patients charts while also comforting patients in their hard times.
- Verifying all patient insurances to guarantee adequate payment to the hospital.
Staffing and Operations Supervisor
Victoria's Secret
Tulsa
01.2016 - 12.2016
- In charge of setting up and interviewing all possible new hires.
- I set up every new associate with their new hire paperwork (tax info, accepting positions, etc.) and trained all incoming associates.
- I created all new schedules every week according to our projected sales goals for a team of over 30 people.
- I oversaw setting up large meetings for our district manager once a month (location, hotels, food, restaurants, etc.).
Selling Manager
Victoria's Secret PINK
Portland
10.2014 - 12.2015
- Interpreting stats and sales to the team while also motivating them to reach their goals.
- Hiring and training new hires.
- Teaching new strategies to sales associates to bump up their sales and reaching new goals which in turn helped the store reach sales goals.
- Led the #1 top selling Victoria's Secret PINK store in the whole company.
Education
Portland Community College - Cellular Biology, Anatomy and Physiology, Medical Terminology
Portland Community College
Portland, Or08.2023
General Education -
Sam Barlow High School
Gresham, Or06.2013
Skills
- Ability to work under pressure
- Good work ethic
- Creative problem solving
- Effective time management
- Attention to detail
- Integrity
- Data analysis
- Time management
Timeline
Warehouse associate/ Problem solver
Amazon Fulfillment Center
06.2025 - Current
Service Advisor
Ron Tonkin Chevrolet
02.2025 - 04.2025
Online order selector
Whole Foods Market
10.2024 - 02.2025
Operating room Office Assistant
Legacy Meridian Park Hospital
08.2022 - 01.2025
Short stay Unit Secretary
Legacy Meridian Park Hospital
10.2021 - 08.2022
ED Patient Access Representative
Adventist Health Portland
01.2017 - 10.2021
Staffing and Operations Supervisor
Victoria's Secret
01.2016 - 12.2016
Selling Manager
Victoria's Secret PINK
10.2014 - 12.2015
Portland Community College - Cellular Biology, Anatomy and Physiology, Medical Terminology
Portland Community College
General Education -
Sam Barlow High School