Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Jolley

Orem

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experience with cash register and ordering information systems. Hardworking individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic as . Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity. Devoted ensures excellent products by completing meal preparation. Plays a vital role as a dedicated team member. Cashier seeking an exciting role with a quality-focused grocery store at the heart of a vibrant community.

Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings several years of retail experience.

Dependable Early Morning Stocker skilled in merchandise stocking and providing general cleaning of the sales floor to maintain professional and neat appearance. Hard worker completes projects under deadline. Friendly and customer-focused with demonstrated skills.

Well-liked Early Morning Stocker superb with greeting customers and providing general assistance to help each person enjoy the shopping experience. Excellent at applying advertisement stickers on products and stocking them correctly for easy retrieval. Focused and diligent worker with many years of experience.

Efficient Early Morning Stocker known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, organization, and time management. Excel in communication, teamwork, and adaptability, ensuring smooth operations during early hours.

Reliable Early Morning Stocker with relevant experience in managing inventory, organizing stock room and maintaining product displays. Possess strong physical stamina, punctuality and ability to work efficiently under minimal supervision. Demonstrated success in improving store cleanliness, enhancing visual merchandising and contributing to team-oriented environment in previous roles.

Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.

Knowledgeable professional with friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting and trained to operate various equipment.

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.

Diligent Overnight Stocker committed to helping retailers keep operations moving smoothly. Productive and flexible individual bringing experience restocking shelves for retail stores outside of business hours. Recognized as valued team member with outstanding communication and multitasking abilities.

Punctual overnight stocker with several years of hands-on experience restocking products in shelves and freezers. Versed in coding products, changing store displays and updating activity records. Alert and hardworking individual adaptable to changing priorities while maintaining positive attitude.

Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.

Competent stock professional adept at managing grocery products with speed and skill. Familiar with using hand trucks, pallet jacks and forklifts. Excellent multitasking, organizational and listening abilities.

Enthusiastic Overnight Stocker offering many years of experience in inventory management. Safely operates equipment and handles large volume of product on tight schedules. Trustworthy in executing required stock movement and replenishments.

Service-minded stock management professional with many years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.

Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality.

Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.

Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.

Overview

23
23
years of professional experience

Work History

Early Morning Stocker

Mickeals inc
Orem
11.2018 - Current
  • Greeted customers and courteously responded to inquiries.
  • Identified misplaced products on the shelves and returned them to the correct spot.
  • Properly disposed of merchandise cartons and pallets to keep the sales floor neat and orderly.
  • Removed packaging, confirmed price data and affixed advertising stickers to prepare products for display.
  • Reviewed stocking plans and put merchandise in the correct locations.
  • Kept current on market and product trends to effectively answer customer questions.
  • Processed all sales transactions accurately and in a timely fashion.
  • Maintained visually appealing and effective displays for the entire store.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Built and maintained effective relationships with peers and upper management.

Cook

Provo Care Center
Provo
12.2021 - 09.2022
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Managed portion control using correct utensils during preparation and plating.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Used standardized recipes and other instructions to prepare food.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.

Cashier

Dairy queen
11.2014 - 11.2018
  • Increased accuracy by properly documenting gift certificate sales and redemptions.
  • Verified and honored sales prices and arranged for carry-outs to customer vehicles.
  • Provided a high level of service by helping customers find the specific products.
  • Resolved customer issues in timely manner by working with customer service team members.
  • Increased customer satisfaction through friendly and professional communication.
  • Shared product knowledge with customers while making personal recommendations.
  • Processed all sales transactions accurately and in a timely fashion.
  • Maintained friendly and professional customer interactions.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Received and processed cash and credit payments for in-store purchases.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Worked as a team member to provide the highest level of service to customers.
  • Built and maintained effective relationships with peers and upper management.
  • Held each team member accountable for achieving brand and performance goals.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Demonstrated that customers come first by serving them with a sense of urgency.

Kitchen Aide

Bel Air
02.2014 - 08.2014
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Supported chefs in managing food preparation and ensuring pleasing plating and presentation.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Made sandwiches, including specialty items and custom orders.
  • Used hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparation areas.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Kitchen Aide

Stonehedge
American Fork
04.2014 - 07.2014
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Supported chefs in managing food preparation and ensuring pleasing plating and presentation.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
  • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
  • Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
  • Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee.
  • Gave every customer immediate and undivided attention.

Kitchen Aide

Orcherd park rehuab center
Orem
08.2011 - 02.2014
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Supported chefs in managing food preparation and ensuring pleasing plating and presentation.
  • Adhered to company quality constraints and industry best practices to ensure guest satisfaction.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Emphasized fast, friendly customer service.
  • Stocked and maintained silverware, linens and condiments.
  • Stocked newly delivered inventory in storage, kitchen and food prep stations.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
  • Swept floors and maintained sweep logs.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
  • Proofed dough products and baked breads, cookies and other bakery products.
  • Greeted all customers.
  • Made sandwiches, including specialty items and custom orders.
  • Kept carpets and floor clear of debris by using vacuums and brooms.
  • Stocked meat cases.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
  • Completed opening and closing checklists, including emptying trash, refilling napkin dispensaries, safeguarding all alcohol, dating food and polishing all silverware.
  • Sliced, served and packaged specialty meats, salads and cheeses.

Cashier

KFC
Orem
07.2006 - 07.2007
  • Kept current on market and product trends to effectively answer customer questions.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Educated customers on product and service offerings.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Shared product knowledge with customers while making personal recommendations.
  • Worked as a team member to provide the highest level of service to customers.

Cashier

Kmart
Orem
07.2005 - 05.2006
  • Verified and honored sales prices and arranged for carry-outs to customer vehicles.
  • Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.
  • Displayed and restocked merchandise in an appealing manner.
  • Checked purchased merchandise for problems and signs of tampering before processing any return or exchange.
  • Provided a high level of service by helping customers find the specific products.
  • Increased customer satisfaction through friendly and professional communication.
  • Educated customers on product and service offerings.
  • Informed customers about all product lines and services offered by the company.
  • Built and maintained effective relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.

Cashier

Dairy queen
Orem
12.2003 - 07.2005
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Processed all sales transactions accurately and in a timely fashion.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Offered direction and gave constructive feedback to motivate team members.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Educated customers on product and service offerings.
  • Maintained friendly and professional customer interactions.

Cashier

Weinerzile
Orem
06.2002 - 06.2003
  • Verified and honored sales prices and arranged for carry-outs to customer vehicles.
  • Increased customer satisfaction through friendly and professional communication.
  • Provided a high level of service by helping customers find the specific products.
  • Resolved customer issues in timely manner by working with customer service team members.
  • Processed all sales transactions accurately and in a timely fashion.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Maintained friendly and professional customer interactions.
  • Worked as a team member to provide the highest level of service to customers.
  • Educated customers on product and service offerings.
  • Built and maintained effective relationships with peers and upper management.

Education

High School Diploma -

Timpanogos High School
Orem, UT

Skills

  • Cash drawer balancing
  • Credit card authorizations
  • Order taking
  • Customer relations
  • Cash register operations
  • Credit and cash transactions
  • Customer greeting
  • Cleaning standards
  • Payment processing
  • Staff mentoring
  • Customer assistance
  • Service upselling
  • Restocking inventory
  • Written and verbal communication
  • Order bagging
  • Professional appearance
  • Store cleanliness and appearance
  • Excellent verbal communication
  • Outgoing and enthusiastic
  • Merchandise restocking
  • Kitchen station organization
  • Food preparation techniques
  • Chef assistance
  • Kitchen equipment expertise
  • Food safety
  • Ingredient preparation
  • Food storage safety
  • Multitasking and prioritization
  • Floor display design
  • Strong communication skills
  • Marketing and sales experience
  • Courteous and professional demeanor
  • Produce knowledge
  • Safe serving knowledge
  • Table clearing
  • Safe food handling
  • Organizational ability
  • Flexible and adaptable
  • Organizing and prioritizing
  • Team building
  • Effective multi-tasker
  • Food safety understanding
  • Professional demeanor
  • Maintaining floor displays
  • Sales techniques
  • Outgoing personality
  • Trained in food safety guidelines
  • Excellent customer service
  • Flexible schedule
  • Flexibility
  • Verbal communication
  • Cash register operation
  • Time management
  • Strong team member
  • Product stocking
  • Light cleaning and organizing
  • Stocking plan analysis
  • Unloading merchandise
  • Moving boxes
  • Stocking products
  • Safety awareness
  • Stockroom procedures
  • Boxing and labeling
  • Inventory tracking
  • Heavy lifting
  • Mentoring and training
  • Merchandise stocking
  • Store planning and display design
  • Inventory replenishment
  • Dependable and reliable
  • Merchandise restock
  • Loading and unloading
  • Workload priorities
  • Safety methods
  • Price negotiation
  • Revenue optimization
  • Trend monitoring
  • Report creation
  • Freight operations
  • Loss prevention
  • Report generation
  • Shipping oversight
  • Adaptive team player
  • Product organization
  • Product forecasting
  • Product displays

Timeline

Cook

Provo Care Center
12.2021 - 09.2022

Early Morning Stocker

Mickeals inc
11.2018 - Current

Cashier

Dairy queen
11.2014 - 11.2018

Kitchen Aide

Stonehedge
04.2014 - 07.2014

Kitchen Aide

Bel Air
02.2014 - 08.2014

Kitchen Aide

Orcherd park rehuab center
08.2011 - 02.2014

Cashier

KFC
07.2006 - 07.2007

Cashier

Kmart
07.2005 - 05.2006

Cashier

Dairy queen
12.2003 - 07.2005

Cashier

Weinerzile
06.2002 - 06.2003

High School Diploma -

Timpanogos High School
Amber Jolley