Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Amber Jones

Hamden,CT

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Moon Cutter Co Inc
03.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Department Manager

Shop Rite
07.2014 - 12.2024
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Used time management skills in order to ensure orders were ready by scheduled time

Office Assistant

Hamden Hall Country Day School
12.2019 - 03.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

High School Diploma -

Hamden High School
Hamden, CT

Skills

  • Customer service
  • Computer skills
  • Proficient in Microsoft Office
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Attention to detail
  • Scheduling
  • Calendar management
  • Phone etiquette
  • Rapid skill acquisition
  • Accounts receivable coordination

Timeline

Administrative Assistant

Moon Cutter Co Inc
03.2025 - Current

Office Assistant

Hamden Hall Country Day School
12.2019 - 03.2020

Department Manager

Shop Rite
07.2014 - 12.2024

High School Diploma -

Hamden High School

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Amber Jones