Hi, I’m
AMBER KEMPER
Indianapolis,IN
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
6
years of professional experience
Work History
McDonald's
Assistant General Manager
02.2019 - 10.2024
Job overview
- Identified opportunities for process improvement initiatives within the department
- Created weekly schedules for the department staff based on store traffic volume and peak hours of business
- Ensured compliance with health and safety standards within the department
- Developed innovative ways to reduce operating costs while maintaining quality standards
- Monitored inventory levels, placed orders for additional merchandise, and ensured accurate pricing of all items.
- Collaborated with other departments in order to complete tasks efficiently
- Reviewed customer feedback surveys to identify areas of improvement in the department's operations.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
Ivy Tech Community College of IndianaIndianapolis, IN
College from Business Administration
Skills
- Communication
- Leadership
- Interpersonal communication
- Problem solving
- Financial management
- Decision making
- Strategic planning
- Time management
- Mentoring
- Team building
- Coaching skills
- Hiring employees
- Inventory control
- Management training
- Overseeing daily business operations
- Staff Scheduling
- Employee Retention
- Team Management
- Employee Motivation
- Customer Service
- Employee Development
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Employee Relations
- Food safety and sanitation
- Business operations knowledge
- Training and development background
- Employee Scheduling
- Customer Relationship Management (CRM)
- Operations Oversight
- Hiring and Onboarding
References
Terri Nagel 317-339-5393
Jess Hudson 317-640-2491
Timeline
Assistant General Manager
McDonald's
02.2019 - 10.2024
Ivy Tech Community College of Indiana
College from Business Administration