Amber Kinslow
Huntsville,AL
Summary
Driven and disciplined, I leveraged heavy lifting and critical thinking skills at Target Distribution Center to enhance warehouse efficiency and safety compliance. My proactive problem-solving and clear communication fostered a positive work environment, significantly contributing to team success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
General Warehouse Associate
Target Distribution Center
09.2024 - 10.2024
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as Number pounds.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
Cashier Helper
Dollar General
Huntsville Alabama
06.2024 - 09.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.
- Offered assistance to elderly or disabled customers as appropriate.
- Demonstrated strong multitasking skills by managing multiple responsibilities simultaneously while staying focused on customer needs.
- Collaborated with other team members on special projects such as store displays or inventory counts when needed.
- Resolved customer issues by collaborating with management when necessary, ensuring customer satisfaction remained high.
- Upheld high standards of personal hygiene and appearance consistent with company policies.
- Assisted in restocking shelves when required, contributing to the overall store organization and availability of products for purchase.
- Processed various payment methods securely, including credit cards, debit cards, and checks.
- Assisted customers with bagging groceries, leading to a more efficient and pleasant shopping experience.
- Proactively identified counterfeit bills or suspicious transactions, protecting the financial security of the business.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept, and mopped floors for professional appearance.
- Met customer needs through polite, friendly and attentive service.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Bagged items securely to minimize breakages and reduce losses.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Worked with other associates to support cashiers and management needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
Elderly Caregiver
Positive Outcomes Inc.
Veguita, NM
10.2021 - 10.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Maintained clean and safe living environments, significantly reducing risk of falls and infections.
- Assisted with personal care tasks, preserving residents' dignity and promoting independence.
- Facilitated mobility, aiding residents in moving around to promote physical health.
- Improved elderly residents' quality of life by providing compassionate daily care and companionship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Lead Key Holder
Dollar General Distribution Center
Veguita, NM
10.2019 - 10.2021
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Belen High School
Belen, NM05.2019
Skills
- Heavy Lifting
- Loading and unloading
- Pallet jacking
- Warehouse Organization
- Problem-Solving
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Health and Safety Regulations
- Attention to Detail
- Clear Communication
- Punctual and Dependable
- Deadline Adherence
- Stacking and Staging
- Complex Problem-Solving
- Quality Control
- Basic Mathematics
- Time Management
- Critical Thinking
- Safety Compliance
Timeline
General Warehouse Associate
Target Distribution Center
09.2024 - 10.2024
Cashier Helper
Dollar General
06.2024 - 09.2024
Elderly Caregiver
Positive Outcomes Inc.
10.2021 - 10.2023
Lead Key Holder
Dollar General Distribution Center
10.2019 - 10.2021
Belen High School