Amber Klonecki
Eau Claire
Summary
Detail-oriented Claims Processor with extensive experience in claims processing, compliance verification, and problem-solving. Proven ability to manage high-volume claims while maintaining quality standards and effective communication.
Overview
22
22
years of professional experience
Work History
Claims Processor
United Healthcare
Eau Claire
09.2016 - Current
- Process claims efficiently using electronic systems and software tools.
- Review documentation for accuracy and completeness before processing claims.
- Ensure compliance with healthcare regulations and company policies during processing.
- Handled high volume of incoming claims while adhering to established policies and procedures.
- Executed claims processing per quality and production standards, correcting and adjusting issues.
Caregiver, Special Needs
Myself
Eau Claire
06.2013 - 09.2016
- Facilitated personal care routines, promoting client comfort and preserving dignity.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Enhanced patient outlook and daily living through tailored compassionate care.
- Prepared meals based on dietary requirements and supported clients during feeding.
Cashier
Walmart
Eau Claire
11.2004 - 06.2013
- Processed customer transactions efficiently at high-volume retail environment.
- Maintained accurate cash drawer and balanced registers daily.
- Handled returns and exchanges following store policies and procedures.
Caregiver
AZURA MEMORY CARE
Eau Claire
10.2008 - 07.2011
- Provided compassionate care and assistance to clients with daily living activities.
- Assisted clients with mobility, including transferring and positioning as needed.
- Facilitated bathing, dressing, and personal hygiene for clients, ensuring dignity and comfort.
- Prepared meals according to dietary requirements and assisted with feeding.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged client participation in social activities, promoting mental and emotional well-being.
- Developed and maintained positive relationships with clients and their families.
- Fostered companionship for elderly clients through meaningful conversations and recreational activities.
Education
High School Diploma -
North High School
Eau Claire, WI05-2001
Skills
- Claims processing
- Claims review
- Claims adjustment
- Compliance verification
- Quality assurance
- Medical terminology
- Attention to detail
- Multi-tasking
- Time management
- Effective communication
- Team collaboration
- Teamwork
- Relationship building
- Problem solving
- Relationship building
- Personal care
- Behavioral support
- Client assessment
- Health monitoring
- Health compliance
- Special needs care
- Reliability and punctuality
- Compassion and empathy
- Direct patient care
- Patient assessments
- Daily living activities assistance
- Cash handling
Timeline
Claims Processor
United Healthcare
09.2016 - Current
Caregiver, Special Needs
Myself
06.2013 - 09.2016
Caregiver
AZURA MEMORY CARE
10.2008 - 07.2011
Cashier
Walmart
11.2004 - 06.2013
High School Diploma -
North High School