Amber Knapton
Grants,NM
Summary
I have worked in a very fast paced environment throughout my career. Multiple tasks and duties performed effectively under pressure. I enjoy working well with others as part of a team.
Overview
16
16
years of professional experience
Work History
Lead Certified Pharmacy Technician/Purchaser/Medical Records Clerk
Cibola General Hospital
Grants, Nm, Grants
07.2006 - Current
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked automated medication dispensing equipment.
- Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Bachelor of Arts -
05.2011
Timeline
Lead Certified Pharmacy Technician/Purchaser/Medical Records Clerk - Cibola General Hospital
07.2006 - Current
NMSU - Bachelor of Arts,
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