Summary
Overview
Work History
Education
Timeline
Generic

Amber Knox

Winnsboro,LA

Summary

Observant Correctional Officer with over two years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions. Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals. Assertive Correctional Officer with two years of experience enforcing rules to keep order within jails and prisons. Calm and dependable individual trained in defensive tactics and conflict resolution. Polished in monitoring inmate behavior and conduct to prevent crime and escapes. Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Taco Bell with strong ability in accounting . Offering cleaning ,multitasking’s,accounting,computers skills,Microsoft word. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated unitech student seeking internship in to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing wonderful student pursuing flexible part-time employment with weekend and evening shift options.

Overview

5
5
years of professional experience

Work History

Correctional Officer

tensas detention center
Tensas, LA
05.2020 - 08.2024
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Participated in meetings with parole boards regarding potential release of prisoners based on good behavior.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.

Manager

Taco Bell
Winnsboro, Louisiana
02.2019 - 05.2024
  • working at taco bell i started off as a cashier doing customer service, maintaining customers, dishes, cleaning, handling money,taking orders.i excelled and became a manger doing, accounting, microsoft excel making schedule, running front counter,drive through window, making sure no food count was lost, making sure the customers was happy, and inventory
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Pharmacy Technician

Wal-Mart Supercenter
Winnsboro, LA
03.2020 - 03.2024
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Entered prescription information into computer databases.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.

Education

Technical - Pharmacy Technician

PTU
All States
12-2024

Medical Assistant - Medical Assistant

Unitech Training Academy - Monroe,la
Monroe,la
05-2020

Timeline

Correctional Officer

tensas detention center
05.2020 - 08.2024

Pharmacy Technician

Wal-Mart Supercenter
03.2020 - 03.2024

Manager

Taco Bell
02.2019 - 05.2024

Technical - Pharmacy Technician

PTU

Medical Assistant - Medical Assistant

Unitech Training Academy - Monroe,la
Amber Knox