Floral design
Amber Krick
Lafayette,IN
Summary
Qualified professional office clerk with 23+ years of experience in a variety of Office settings such as Healthcare / Front office, Medical records, FMLA & Disability Office, Hematology& Oncology Billing , Campus Engineering Business office / Town Clerk Utility Office experience with the ability to multi-task in a fast paced environment. Motivated to learn, and grow.
Overview
23
23
years of professional experience
Work History
Full Time Temporary Clerk
Town of Fowler
12.2024 - Current
- Supports administrative staff with timely completion of daily tasks, ensuring smooth front office operations.
- Maintained filing system and organize customer documents for easy retrieval of information.
- Processed weekly payroll 2 for staff, ensuring timely and accurate salary distribution.
- Processing Payments for IRS/ Nationwide for Payroll weekly.
- Print and distribute checks to vendors for payment due for the Town of Fowler Clerks, Police, Fire, Street & Water Superintendents, & Event Coordinator.
- Collect and Enter all Utility payments and receipts received in to Computer System.
- Prepare AP Vouchers for the Monthly Town Board Meeting for review.
- Prepare daily deposit and deliver to Bank for processing.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer utility payment information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Learned and adapted quickly to new technology and software applications.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Florist/Greenhouse Associate
Bennett's Greenhouse
04.2024 - 12.2024
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Customer Service Representative
Franciscan Physician Network
10.2021 - 06.2024
- Scheduled and Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Business Office Account Clerk
Purdue University-Mechanical Engineering
04.2020 - 08.2021
- Responsible for utilizing multiple accounting systems to review and prepare reports.
- Prepare assessments and projections on accounts to demonstrate and reflect remaining funding availability.
- Entered account data for faculty of 25 professors on their individual grants and funded program accounts
- Responsible for preparing correcting documents for any overdrafts.
- Making payroll cost distribution changes needed for themselves and students.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Prepared federal documents for pre-audit for PAR certification changes.
- Prepared documents needed for all purchasing and reimbursements and travel.
- Met all deadlines for payroll, par and semester verification for payroll distribution and federal certification.
Office Dispatch Clerk
Big E Transportation
03.2019 - 03.2020
- Pre and post inspected trailers to make sure proper hazmat and securing was in place meeting DOT requirements for transport.
- Prepared driver trip sheets for routes and verified all information was correct. (addresses, seals, trailer #'s etc.)
- Monitor drivers logs and communicate to avoid log violations throughout day.
- Input data into digital system for record keeping including filing of documents.
Hematology/Oncology Billing specialist / Patient Account Representative
American Health Network
02.2018 - 03.2019
- Maximized efficiency, reducing delinquency and increased accuracy of billing for hematology/oncology departments.
- Worked from monthly reports for department performance to make sure revenue goals are met by evaluating accounts for payment compliance.
- Served as liaison between patients and physicians to assist patients in understanding their insurance plans.
- Made adjustments to insurance and patient's accounts to meet contracted arrangements between patient's insurance.
- Made patient hardship approvals and adjustments to accounts accordingly as needed.
- Worked with outside parties to obtain payments and resolve problems.
- Arranged payment agreements for large patient balances.
- Called patient's and placed appropriate accounts in collections for turn over if needed for non compliance.
Processor for Premiere Property Preservation
Self Employed Property Preservation Specialist
02.2016 - 05.2018
- Monitored and communicated with contractors on daily basis to ensure all work orders were completed on time and that all information for processing order was present.
- Wrote all bids placed on property by contractor to pursue additional work by bringing property into conveyance condition.
- Reported all damages as well as new damages to client.
- Invoiced all work orders for timely payment from client.
Shift B-Supervisor; Associate Clerk/Cashier
CVS Pharmacy
11.2014 - 06.2016
- Opened and closed store, including cash counting , opening and closing of all registers, balancing drawer's , making nightly deposits, and creating staff assignments.
- Worked as team supervisor to provide highest level of service to customers.
- Operated cash register , processing cash, check, and credit transactions.
- Resolved customer questions, complaints, and concerns.
Patient Care Representative-Front Desk
Lafayette Cancer Care
05.2008 - 05.2014
- Operations at check in -confirmed patient information, collected co-pays, and verified insurance at check in.
- Scheduled patient appointments ,scans, chemotherapy, and referral appointments needed.
- Acquired insurance authorizations for procedures and tests ordered by attending physicians and or nurse practitioner.
- Recorded and filed patient data and medical records, entered lab results in electronic medical record.
Desk Clerk/Mail room courier/ Information Release Specialist
Clarion Arnett Health
05.2002 - 07.2008
- Recorded and filed patient data and medical records.
- Served as sole desk clerk in Greenbush facility for 22 doctors providing administrative /clerical support.
- Faxed medical records to outside providers. Prepared records for copy service to be provided to attorneys, doctors and other outsources needing medical records.
- Completed many other office tasks such as paper filing, chart monitoring, faxing, sorting, mail distribution of mail and outgoing charts, delivering of time sensitive labs drawn, scanning, faxing, etc
Education
High School Diploma - General Studies
Benton Central Jr. -Sr. High School
Oxford, IN1989
Skills
- Proficiency in Use of Electronic Medical Record(EMR) software
- Computer knowledge of multiple computer systems and proficiency EPIC/MISYS/NEXT GEN/ALL SCRIPTS/CARE 360 and Disease Manager/ Intelli-Dose/ Keystone
- Strong patient relation skills, compassionate, friendly, with ability to remain calm in stressful situations
- Strives to complete non-routine daily tasks without being asked to do so
- Adjusts well to new responsibilities and change
- Team player with positive attitude
- Strong work ethic-take pride in completing things correctly and efficiently
- Record & File maintenance, Document management, Cash handling
Billing and coding
Timeline
Full Time Temporary Clerk
Town of Fowler
12.2024 - Current
Florist/Greenhouse Associate
Bennett's Greenhouse
04.2024 - 12.2024
Customer Service Representative
Franciscan Physician Network
10.2021 - 06.2024
Business Office Account Clerk
Purdue University-Mechanical Engineering
04.2020 - 08.2021
Office Dispatch Clerk
Big E Transportation
03.2019 - 03.2020
Hematology/Oncology Billing specialist / Patient Account Representative
American Health Network
02.2018 - 03.2019
Processor for Premiere Property Preservation
Self Employed Property Preservation Specialist
02.2016 - 05.2018
Shift B-Supervisor; Associate Clerk/Cashier
CVS Pharmacy
11.2014 - 06.2016
Patient Care Representative-Front Desk
Lafayette Cancer Care
05.2008 - 05.2014
Desk Clerk/Mail room courier/ Information Release Specialist
Clarion Arnett Health
05.2002 - 07.2008
High School Diploma - General Studies
Benton Central Jr. -Sr. High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridInterests
Gardening
Outdoor adventures, Canoeing, Kayaking, Fishing, Boating, Bonfires
Professional references:
1) *Laurie Stiverson; Pharmacy Technician
Lafayette Cancer Care/Franciscan Cancer Center
Cell: (765)409-4041
Email: Lastiverson63@gmail.com
(previous Co-worker for 10 years- known for 17 years)
2) * Dr. Ajita Narayan, M.D.; Hematology/Oncology
Lafayette Cancer Care/Franciscan Cancer Center
Franciscan Office-PH#765-502-4960
Cell ph#
(former co-employer for 5 years/known 17 years)
3)* Brandy Young; Physicians Medical Assistant
IU Health/Lafayette Cancer Care/Horizon Oncology
Cell #765-413-9409
(previous co-worker for 14 years /know 24 years)
4)* Heidi Jordan; RN
Lafayette Cancer Care/ IU Health White-County-Oncology
Cell #- (765) 426-1394
Home # (219)866-1990
(co-worker 6 years / known 17 years)
5)* Lacey Bryant; MA
Franciscan Cancer Center
Cell #765-404-1999
Lacey.Bryant@franciscanalliance.org
(co-worker 3 years/ known 4 years)
6)* Sara Finley - Fowler Town Clerk
Town Of Fowler Indiana
Cell #765-479-2130
Clerk@townoffowler.com
(current boss/ known 10 years)
7) * Lee Klemme-Fowler Police Chief
Town of Fowler
Cell # 765- 479-8142
(new co-worker-4 months
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