Amber Kuiper
Logan,UT
Summary
Administrative coordinator with over 16 years of experience in executive support and client coordination. Expertise in managing multiple workflows, project documentation, and facilitating cross-functional communication. Recognized for meticulous attention to detail and efficient process management. Proven track record in supporting executive and sales teams through calendar management, agenda preparation, and logistics coordination for trade shows and client interactions.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Top Job Asphalt Sealing And Maintenance
Logan, Utah
02.2025 - 01.2026
- Streamlined lead management by qualifying incoming leads and ensuring prompt routing.
- Responded to phone calls and web/email inquiries within 90 seconds, improving customer engagement.
- Scheduled appointments and coordinated calendars for account managers and estimators to enhance efficiency.
- Managed sales deals in HubSpot, maintaining an organized pipeline for effective tracking of opportunities.
Sales Administrative Assistant
North Atlantic Imports
Logan, Utah
07.2021 - 02.2025
- Provided high-level administrative support to VP of sales with discretion and detail orientation.
- Coordinated multiple projects and managed complex workflows for timely completion of deadlines.
- Created impactful PowerPoint presentations for line reviews and sales account managers.
- Tracked meeting notes, prepared agendas, and ensured completion of action items.
- Organized annual sales representative event, managing logistics including catering and travel arrangements.
- Developed digital catalogs for over 500 SKUs, improving product lookup and streamlining ordering process.
Technical Sales and Support Specialist
UK2 Group
Providence, Utah
04.2019 - 07.2021
- Resolved technical issues efficiently, reducing downtime and enhancing customer satisfaction.
- Handled account adjustments effectively to ensure accurate billing.
- Provided technical support for customers via phone and email communication.
- Managed customer inquiries and resolved issues efficiently and effectively.
- Documented support interactions in ticketing system for tracking purposes.
Answering Service Operator
Rent Dynamics
Logan, UT
09.2017 - 04.2019
- Managed portfolio of prospective residents as primary point of contact.
- Cultivated lasting relationships through consistent follow-up and attentive support.
- Collaborated with team members to manage multiple accounts and exceed performance targets.
Online Loan Officer
Bison Green Financial
Logan, UT
01.2013 - 09.2017
- Managed complex account adjustments and billing with meticulous attention to detail over four years.
- Served as gatekeeper for executive workflows, ensuring compliance with company standards.
- Designed and implemented administrative workflows to enhance efficiency and streamline processes.
- Led client feedback initiatives to boost retention and satisfaction.
Skills
- Administrative coordination
- Project management
- Documentation and organization
- Analytical support
- Cross-functional collaboration\
- Attention to detail
- Process improvement
- Market research synthesis
Education
Bachelor of Science - User Experience Design
Western Governor's University
Salt Lake City, UT12-2027
Some College (No Degree) - Business Administration And Management
Bridgerland Applied Technology College
Logan, UT